Плюс - Танер, минус -Галина, шумный отель. Plus - Taner, minus - Galina, noisy hotel.

Traveled with my husband, we are 60 years old. Settled in the evening in a room overlooking the road and the playground, although I asked for a quieter room. Galina at the reception pretended not to hear. In the morning, Taner, who replaced her, corrected the situation and provided several rooms to choose from. He later helped solve the problem with the safe. On the day of departure, the same Galina demanded to vacate the room before 12 noon, five hours before our departure from the hotel. This time my husband and I spent in a stuffy lobby, the air conditioner did not work. My husband has high blood pressure. Families with children settled down right there on the sofas... Was it really impossible to resolve the issue with those leaving? For example, for an additional, in proportion to the time spent in the room, payment. The hotel is generally good, if not for these disadvantages.