Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
10.0
Service:
4.0
Cleanliness:
4.0
Food:
10.0
Amenities:
6.0
The hotel is beautiful, the territory too, the food was very good. But!
Wi-Fi was paid.
Despite the fact that the massage was paid as one of the excursions and the guide said to come whenever we want, the Russian-speaking administrator of the SPA center said that it was necessary to sign up in the morning. We were reluctantly accepted. They only gave me a back massage, although they should have done a whole massage, we said about it, after that they also had a foot massage, but in general, it was not complete. And the hammam there was very bad - cold. We asked to make it warmer during the paid foam massage - this did not give a global result, the tiles were barely warm. On the day when we were leaving at 11-30, we wanted to take a steam bath in the bath for the last time after breakfast. It is written that it works from 8-30, but they told us that there are no paying customers, so the hammam is not turned on at 9 am. Why then write that the time of work is from 8-30? So we no longer ended up in that SPA center. There, one day, they didn’t clean our room, we saw a maid on the floor who was cleaning another room, asked us to clean our room, showed the number on the key, she understood, agreed, nodded, repeated in Russian “clean”. When we arrived, our garbage was pulled out of the bucket into the middle of the hallway in the room and thrown out mixed with someone else's garbage, which was brought by the cleaning lady in a bag, and the cleaning lady did not come again until the evening. Here is such a service. In the evening we asked at the reception - then they came and swept. That's the savings and service at the hotel.
Wi-Fi was paid.
Despite the fact that the massage was paid as one of the excursions and the guide said to come whenever we want, the Russian-speaking administrator of the SPA center said that it was necessary to sign up in the morning. We were reluctantly accepted. They only gave me a back massage, although they should have done a whole massage, we said about it, after that they also had a foot massage, but in general, it was not complete. And the hammam there was very bad - cold. We asked to make it warmer during the paid foam massage - this did not give a global result, the tiles were barely warm. On the day when we were leaving at 11-30, we wanted to take a steam bath in the bath for the last time after breakfast. It is written that it works from 8-30, but they told us that there are no paying customers, so the hammam is not turned on at 9 am. Why then write that the time of work is from 8-30? So we no longer ended up in that SPA center. There, one day, they didn’t clean our room, we saw a maid on the floor who was cleaning another room, asked us to clean our room, showed the number on the key, she understood, agreed, nodded, repeated in Russian “clean”. When we arrived, our garbage was pulled out of the bucket into the middle of the hallway in the room and thrown out mixed with someone else's garbage, which was brought by the cleaning lady in a bag, and the cleaning lady did not come again until the evening. Here is such a service. In the evening we asked at the reception - then they came and swept. That's the savings and service at the hotel.
Translated automatically from Russian. View original
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