expectations did not meet expectations

Written: 2 september 2011
Travel time: 21 — 30 august 2011
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 4.0
Cleanliness: 5.0
Food: 6.0
Amenities: 6.0
such a shitty start was definitely not expected. agreed to meet a friend there. we had two singles paid for. we are offered two rooms on the first floor where it stinks of sewerage. after negotiations, one change number but that one is no better. when asked to offer something else, they brazenly answered that there was nothing else and everything was busy. impudently "knock" money out of you at the reception. after a long flight, I already wanted to quickly settle down and take a shower. offered in another building one family room for two of us were already happy with this. we looked at the room - the curtain was torn, water was flowing behind the toilet, the plumbing was generally in a terrible state.....were already happy about this, even though it doesn’t stink of anything. . . a few words about the tour operator Yulia Guranich from teztour. generally a complete sheep! I have no words! I arrived at the hotel at 5 pm, the meeting with the tour operator should be the next morning. but at the time of my arrival she was in the hotel. I didn’t come up, I didn’t meet, I didn’t say hello, I came up unproud myself and asked to solve the issue with the number, and in response I heard an indifferent “talk at the reception yourself, we have a meeting tomorrow morning! ” this bitch ruined all the mood for rest. the next morning, when we met, all we heard from her was selling our excursions at wild prices and telling horror stories about what would happen if we went on an excursion with street agencies. OK. how they settled. afternoon snack time - coffee tea and muffin. didn't get to eat. the first couple of days they examined the territory of the hotel and beldibi. in stores, the goods suck, the prices are crazy, the sellers, especially the local ones, are brazenly rude or even swear in their Chuchmek language. In comparison with other hotels, Larisa has one plus - a large green area, a lot of greenery. and that's it! the other was not noticed. cleaned every day, towels were also changed, but soap and shampoo have not yet been asked for. food is normal. Thank you for not poisoning me with anything. Everything seems to be fresh. abundance of vegetables and fruits. what pleased. for breakfast, fried boiled dairy eggs, sweet breakfast cereals, salads, for lunch, several hot ones, fish, chicken, turkey, there were few meats, several side dishes, the same salads, we didn’t like their national muffin. In terms of food, I can’t say anything bad - no one went hungry. and there was always a choice, although after 10 days it was already all tired. drinks at the bar for free only local juices diluted concentrates, sprite, cola, fanta, tea, coffee, from alcohol beer - shit, crayfish - their local vodka - in my opinion no one drank it, and gin - the only thing you could drink, all this the deal runs free until 10pm. closer to 10 there was a queue near the bar. and the animation started working just from 9-10. not every day. but more often it was just music to order. I want to single out the animators Misha and Vitalik - cool friendly boys - for the number of Serduchka and Shura - for this special thanks and respect. further the beach is a separate conversation - 100m from the hotel -2 line. the number of sun loungers is not calculated on the number of vacationers, they almost fought for these sunbeds, the umbrellas are old and rusty, the beach is small without a bar and no one there bothered to clean up bottle butts for assholes, etc. and so big stones on the coast. in general, apart from the above points, our vacation was a success due to a good cheerful company, we are simply unrivaled. In conclusion, I do not recommend this hotel. if you have time and the opportunity to choose for the money you can find 5 stars. or the same 4 stars but much more worthy. Choose carefully and read reviews. and once again about the operator tes tour. she's just a bitch no more words.
Translated automatically from Russian. View original