Просто УЖАС !!! Just awful !!!

So in order. We took vouchers for two families (2 adults 1 child) 4 days before departure at the anex and not cheap, since the hotel is 5 stars and ultra. We arrived at the hotel in the morning at 8 am. Accommodation at 13-00 but for $ 20 we were settled in rooms. And then it all started, fungus and mold in the bathroom, dead cockroaches in the room and not working air conditioning in the heat of +45. No one could help with all the complaints about the duhat in the room. The territory of the hotel is dirty, a lot of garbage in the pool, sticks and dirt float, animators wash the chairs in the pool. You can’t enter the sea with cobblestones and the pier is closed in general with the sea, too, a blockage. The food is monotonous worse than in 4 * drinks suck and in order to get them you need to stand a kilometer long queue. The animation represents the stage of the Crimean restaurant. Live music of Serduchka and in the same style every evening. The staff is arrogant everywhere they want to cut money from you. On the second day, we turned to our guide Kazim with our problems, not believing in miracles especially, but he solved our issue and for an additional fee of 130 from the family we were moved to the nearby Phaselis Rose hotel. But that's another story with a happy ending. . Everyone who flew dreams back from Larisa was simply shocked, and many, like us, moved to other hotels. Do not repeat other people's mistakes!