Clear mismatch five stars

Written: 13 august 2019
Travel time: 1 — 12 august 2019
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 5.0
Cleanliness: 3.0
Food: 6.0
Amenities: 7.0
I had a rest in this hotel at the beginning of August 2019. The ticket was purchased from the Anex-tour company. Housing category Apartments (aparts) - it's disgusting! 0 stars out of 5. There is no information about the Apartments on the official website of the hotel. There is a brief description on the Anex tour website (it is indicated that the Apartments are located 1.5 km from the main building, with a double or 2 single beds; overlooking the garden or pool, max. accommodation 1 + 2 / 2 + 1/3 people. ). It seems that during the season the hotel decided to make more money and opened buildings for guests, which are actually intended for hotel employees. And the hotel does not provide exact information about the Apartments to the Anex-tour. Or provides Anex-Tour, and they, in turn, do not fully write what's what, that is, one gets the feeling that Anex-Tour and the Hotel are at the same time.
The apartments are located in the depths of the village of Tekirova, so you will wake up with the first roosters, and you will also be provided with aromas from sheep and other domestic horned animals.


If you want to move to the Main Building, you will have to pay extra (for the relocation of two people for 9 days they asked for 290 euros), and it is impossible to get acquainted with the hotel’s pricing policy - to a specific question: “Can I get acquainted with the hotel rates? ”, I was given the answer: “You can’t, this is decided by the hotel’s accounting department. ” And it's not a fact that you will be relocated immediately - we were told that: "...come up the day after tomorrow, maybe there will be rooms. " The resettlement is carried out by representatives of the Anex Tour at the hotel, and not at the reception - these are two Turks and one Russian girl. Moreover, the Russian girl does not decide anything (it is generally not clear why she is at all), everything is decided by two Turks - one with excursions, the other with relocation and numbers, that is, they twist and turn everything as they want.
About the room (namely No. 953): the apartment, if you are staying together, is a tiny room with two single beds, two bedside tables, a closet, which is considered to be a closet, a TV (only 3 channels work, of which Channel One), a mirror with a shelf, a mini-bar (which does not work). The balconies are small, the dryer is broken, two chairs can barely fit. There is only one hanger in the bathroom, the shower cabin is covered in mold, fungus, the toilet leaks with every flush, the mirror has no shelf - nothing to put, nothing to place, there is simply nowhere to hang anything.

WiFi only works by the pool, no internet in the room. Water is changed once a day, upon check-in there will be two cola and two juices in the mini-bar, if you drink them, they will not add any more. Bed linen and towels, according to the employees, are changed every 3 days, in fact it’s hard to say, the garbage was thrown out every day. The only plus is the air conditioner working properly.
At the Guest Relation desk, they didn’t really help - they explained that this was the concept of the hotel and to a direct question: “What, mold in the shower room and a tiny room with zero amenities - is this also included in your concept? ”, They answered only with a smile and an attempt to get away from the answer and justify the desire to get rich. Another plus is the silence. While music plays throughout the day and until midnight on the territory of the Main Building, there is peace and quiet in the Apartments.

About the territory of the Apartments: in fact, these are buildings for service personnel, animators and other hotel workers lived with us. On the territory of the Apartments there is a small pool, a dining area with buns, cereals, milk, coffee / tea, fruits, soda, powdered juices and badjazh beer. Everything. The rest of all food and cocktails / drinks - only in the Main building of the hotel.

From the Apartments to the Main Building: the first bus is at 07:45 (breakfast from 07:00 if so, just a minute), and from 08:00 to 13:00 the bus runs every 30 minutes. From 13:00 to 17:00 once an hour, from 17:00 to 21:00 again once every half an hour, then at 21:00.22:00.23:00.0:00 and 02:00. Drive 3 minutes. Walk for 15-20 minutes at a leisurely pace. And this is another minus of the apartments. You are literally tied to the transfer (because at two in the afternoon it’s not really like comme il faut to go to +38 on foot). That is, all the necessary things for the beach and other things to take with you. If you are tired at the disco - wait for the transfer (well, or pay $ 5). The transfer consists of two minibuses and one bus for 25 seats. They do not go exactly the same, but with a delay of 2 to 10 minutes. They drive without rules, on the territory of the hotel the mikrik managed to catch a child who was walking along the side of the road, and not on the road.

About the hotel itself: Wi-Fi in the lobby works either not at all, or with an interference fit, there is paid Internet for $ 2 per day.
Food for three - fruits are not always ripe and tasty, the same types of meat and fish are only in different servings and different cooking methods, the fish menu is meager, powdered juices, alcohol is average (cocktails make it feel like you are being poured at the same time in the mouth gin, tequila, rum, that is, these are not cocktails, but a terrible hodgepodge of everything and everyone). If you are a terrible sweet tooth, then yes, you will have paradise there - there are a lot of sweets / cakes / cakes and different ones. The animation is average, the disco has the same songs every day in the same sequence. There are sun loungers on the beach, but it is better to have time to take them before 09:00 in the morning. The sea is clean, but if there are surfs and currents, then garbage floats in the sea. Pebble beach, if the feet are particularly sensitive - aqua shoes to help.

Total: the hotel is definitely not 5 stars and not even a stretched four, a good strong three. For the day that Anex-tour sells this hotel, you can find much better hotels in Turkey.
Personally, I do not recommend this hotel, it is not worth the declared money and clearly deceives potential visitors due to the concealment of information about the Apartments or their partial description.

Video review - https://www. youtube. com/watch? v=tHvN95jTFKU&t=5s
Translated automatically from Russian. View original