CAREFULLY!!!!!!!!!!!!!!!

Written: 21 september 2011
Travel time: 13 — 18 september 2011
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 2.0
Amenities: 1.0
People, we want to warn you! Beware, scammer!!! ! We drove from Anex Tour. We arrived at this hotel on September 13 at 10.30 in the morning, we were asked to come after dinner, leave our bags near the reception and go to sunbathe. They returned, the room was not ready, they asked to wait, had lunch, they came, they said that they were not ready, they stayed until 15 in the afternoon, the guides Elmaz and Kezim came, they did not react to our complaints that they were not accommodated and were busy selling excursions. Then they told us that there were no places, and they had to warn us, they started calling the annex tour, they said all the money from the mobile phone, then they asked me to call from theirs, they called the hotline of the annex tour, they said that everything would be decided, the evening came - nothing they didn’t decide, we had a tantrum, we said that we would complain, to which Elmaz threatened. that they would actually take us out of their hotel right now, and at the same time she said something to some suspicious Turks. When it was already getting dark, we were told that we could be sent to another hotel if we wrote that we decided to move of our own free will, I got the chance to write such a thing, then we were told that they have one room, in the basement, let's go look, and there is a crack on the entire wall, and the entrance is from the street, whoever you want comes in, we refused. then we were told that they would put us up tomorrow, but for that night we needed to stay with two other people, and tomorrow they would give us a very good room. We went to spend the night with two unknown people, girls, they lived on the first floor of the room, and we were on the second, they walked all night and they left us to sleep with the doors open, they didn’t close their eyes... The next day at 12 noon, we were asked to return the keys and hangs out of that room, they said to wait, we wait, hysteria began again, tears....even other tourists gave a sedative - valerian...
Elmaz is sassy, ​ ​ sits and brazenly eats and talks about it with tourists......
Then Kezim said that we were being moved to another hotel and that a room was already ready there, we went there, and there, nothing was ready, everything was explained there, but they settled there.

It turns out that the hotel does not have places, but confirmations are given, and then they are accommodated either in sanatoriums or other hotels, people simply live on, and the hotel will receive the money.
CAREFULLY!!!!!!!!!!!!!! !
Translated automatically from Russian. View original