Nice stay but bloated hotel!!!

Written: 23 october 2019
Travel time: 7 — 16 october 2019
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 6.0
Cleanliness: 4.0
Food: 8.0
Amenities: 7.0
We were two families with a 7 month old baby. Since our unscrupulous travel agent was irresponsible in booking our rooms, they booked rooms in the park room instead of the ones she paid for the standard. But on the day of check-in at the reception with a surcharge, we exchanged rooms, despite the 100% occupancy of the hotel.
The hotel has a fairly large landscaped area. We did not think that we would get to the peak of the season in mid-October!! ! Due to the overcrowded hotel, there were some inconveniences, we had to fight on the beach and grab sunbeds, in the restaurant, especially for dinner, it was difficult for us to find a table for 6 people with a stroller !!!
In general, the hotel is very old and needs a good renovation, but it is quite the place to be. On the territory of the hotel during the day you can always have a snack, as well as a full meal, quite varied and tasty !!! ! I especially want to note the confectionery with very tasty cakes and delicious coffee!! ! As for alcoholic drinks, we did not drink strong ones, but all cocktails, wine, beer are all very diluted and taste terrible.

If you do not look closely at the little things, then the hotel corresponds to a good "4". Animations in this period of time, at 100% filling are very weak, especially in the evening!!!!
In principle, I could recommend the hotel, if not for one NOOOO!! ! We caught ROTAVIRUS in this hotel!!! ! Comparing all the puzzles, we understand that before us in the rooms we lived, people also had this disease, but the hotel did not take any security measures (when examining the room before checking in, we found an apology in writing and a wish health)!!!! ! At the very least, the rooms need to be more carefully processed, otherwise the hotel just apologized in writing and treated them to a couple of fruits, which the restaurant is full of!! ! The only thing is that the hotel went to meet us and extended our room for free while my family was in the clinic, since we did not have the opportunity to leave the room at the appointed time, for which we are very grateful to the hotel administration.
The hotel is good, but we will definitely not return to it !!!!
In Kemer and the surrounding region there are more interesting hotels that match the price-quality!! !
Translated automatically from Russian. View original