Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms:
9.0
Service:
10.0
Cleanliness:
9.0
Food:
8.0
Amenities:
10.0
We stayed at the hotel from 08/30 to 09/09. Before the trip, we read various reviews, on most sites the rating of the hotel is quite high - which, in principle, is true. We lived in the main building, number 424.
Choosing a hotel and organizing a holiday with the help of Top Travel (rating 10 out of 10).
Tour operator tez tour (Rated 9 out of 10). Transfer, excursions are all good. There was an unpleasant incident with vouchers and insurance, it is better not to give insurance to the guide at the information meeting.
About the hotel itself.
There is a receptionist, he works, everyone is polite, they know Russian. Filling out the questionnaire, getting the keys and settling in lasted about 30 minutes.
The room stock is a little tired, that is, it is clear that the hotel was not built yesterday. The hotel is undergoing renovations, some floors have already been renovated. We came to relax, and not look for cons, because of which I began to notice some flaws (for example, there are traces of silicone in the shower tray, etc. ) after a week, when you get used to everything.
Upon arrival, the first impression of the room was 10 out of 10.
Cleaning every day. Change of towels every day, bed change every other day. But if we say the child is dirty, then they will change it unscheduled.
The territory of the hotel is very huge, a lot of greenery, everything is well-groomed. Lots of photo locations. The first two days we walked with a map in our hands in order to understand what is where (it is issued upon check-in). Your own mini zoo.
For kids
There is a children's pool (they were once because they were afraid to catch something). There are swings and a good playground "Castle". Mini-club where you can draw and play various games. For kids, it's definitely heaven.
Animation
There are both children and adults. Scheduled every minute for the whole day. There is a children's disco. Various programs for children. Movies in the mini club after the disco. Foam parties, themed adult discos. Live music. It's wrong to complain.
Nutrition.
Huge selection of food in the main restaurant.
Many different bars throughout the territory, snack bars, cakes, snacks and ice cream, bakery. Well, plus a la carte.
Of the shortcomings of nutrition - cyclicality, if you rest for more than 7 days - it becomes boring. But this is rather a disadvantage of the all-inclusive system itself. Lots of fruits, fresh juices, cereals, baby food. There were sushi, crabs, a lot of different fish (including red). Lots of meat.
Sea
There were always enough beds. The sea is clean and soft. pebbles, sand + large stones. If you do not have special shoes, it seems to me that it is not worth buying specially for this trip. None of the family members were cut.
outside the hotel.
We walked to the center of the village. There are many different shops there. There is a Migros grocery store. Many different clothing stores, souvenirs, watches, dishes, pharmacies.
During the entire stay at the hotel and outside, we met only three people who did not know Russian / Ukrainian (maid, one of the hotel security guards, a seller at Antalya airport)
At the end of the holiday, the child fell ill, on the last day, my wife and I. Multiple vomiting and diarrhea (more than 10 times in 2 hours). Used insurance. I was diagnosed with a rota virus, but given that there were no tests, it seems to me that this is just a "comfortable" diagnosis for everyone. And what it really was, let's say there is "salmonellosis" or some kind of mild intestinal infection or rotavirus - they did not determine. the child lost 10% of his weight due to dehydration. At home, the tests were already good, it was not possible to determine what it was. Thus, the end of the holiday was spoiled, but in general the holiday was a success and we are satisfied with the trip.
I would like to note that there is a Guest Relation and they work (we did not bully, and the attitude was appropriate for us).
They helped with insurance, carried food to the room, fulfilled all sorts of non-standard requests. The only thing I think is that you need to come up with a typical phrase that would not cause panic and at the same time would not be a clear lie about the fact that there are sick people in the hotel. I was treated with the same problems, they met a girl with vomiting on the territory, and among the new acquaintances there were also people with the same symptoms.
tourists with a rash on the skin (such as "Coxsackie") were not met.
Of the real shortcomings, I can only note Wi-Fi. It definitely makes sense or to conduct several channels + place repeaters across the territory or resolve the issue somehow differently.
As well as the presence of redneck tourists from Ukraine and Russia.
Choosing a hotel and organizing a holiday with the help of Top Travel (rating 10 out of 10).
Tour operator tez tour (Rated 9 out of 10). Transfer, excursions are all good. There was an unpleasant incident with vouchers and insurance, it is better not to give insurance to the guide at the information meeting.
About the hotel itself.
There is a receptionist, he works, everyone is polite, they know Russian. Filling out the questionnaire, getting the keys and settling in lasted about 30 minutes.
The room stock is a little tired, that is, it is clear that the hotel was not built yesterday. The hotel is undergoing renovations, some floors have already been renovated. We came to relax, and not look for cons, because of which I began to notice some flaws (for example, there are traces of silicone in the shower tray, etc. ) after a week, when you get used to everything.
Upon arrival, the first impression of the room was 10 out of 10.
Cleaning every day. Change of towels every day, bed change every other day. But if we say the child is dirty, then they will change it unscheduled.
The territory of the hotel is very huge, a lot of greenery, everything is well-groomed. Lots of photo locations. The first two days we walked with a map in our hands in order to understand what is where (it is issued upon check-in). Your own mini zoo.
For kids
There is a children's pool (they were once because they were afraid to catch something). There are swings and a good playground "Castle". Mini-club where you can draw and play various games. For kids, it's definitely heaven.
Animation
There are both children and adults. Scheduled every minute for the whole day. There is a children's disco. Various programs for children. Movies in the mini club after the disco. Foam parties, themed adult discos. Live music. It's wrong to complain.
Nutrition.
Huge selection of food in the main restaurant.
Many different bars throughout the territory, snack bars, cakes, snacks and ice cream, bakery. Well, plus a la carte.
Of the shortcomings of nutrition - cyclicality, if you rest for more than 7 days - it becomes boring. But this is rather a disadvantage of the all-inclusive system itself. Lots of fruits, fresh juices, cereals, baby food. There were sushi, crabs, a lot of different fish (including red). Lots of meat.
Sea
There were always enough beds. The sea is clean and soft. pebbles, sand + large stones. If you do not have special shoes, it seems to me that it is not worth buying specially for this trip. None of the family members were cut.
outside the hotel.
We walked to the center of the village. There are many different shops there. There is a Migros grocery store. Many different clothing stores, souvenirs, watches, dishes, pharmacies.
During the entire stay at the hotel and outside, we met only three people who did not know Russian / Ukrainian (maid, one of the hotel security guards, a seller at Antalya airport)
At the end of the holiday, the child fell ill, on the last day, my wife and I. Multiple vomiting and diarrhea (more than 10 times in 2 hours). Used insurance. I was diagnosed with a rota virus, but given that there were no tests, it seems to me that this is just a "comfortable" diagnosis for everyone. And what it really was, let's say there is "salmonellosis" or some kind of mild intestinal infection or rotavirus - they did not determine. the child lost 10% of his weight due to dehydration. At home, the tests were already good, it was not possible to determine what it was. Thus, the end of the holiday was spoiled, but in general the holiday was a success and we are satisfied with the trip.
I would like to note that there is a Guest Relation and they work (we did not bully, and the attitude was appropriate for us).
They helped with insurance, carried food to the room, fulfilled all sorts of non-standard requests. The only thing I think is that you need to come up with a typical phrase that would not cause panic and at the same time would not be a clear lie about the fact that there are sick people in the hotel. I was treated with the same problems, they met a girl with vomiting on the territory, and among the new acquaintances there were also people with the same symptoms.
tourists with a rash on the skin (such as "Coxsackie") were not met.
Of the real shortcomings, I can only note Wi-Fi. It definitely makes sense or to conduct several channels + place repeaters across the territory or resolve the issue somehow differently.
As well as the presence of redneck tourists from Ukraine and Russia.
Translated automatically from Russian. View original
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