плохой отель bad hotel

Good afternoon!
This hotel cannot be recommended for recreation, it is possible that after 5 stars we suddenly gathered at 3, and have not been in Turkey for a very long time, and were waiting for the same service and food, it was a mistake, but still. Very bribed positive reviews. Nowhere is it written about rooms in the basement, there are such in this hotel (Nar, Kemer), there is no telephone in the room, there is no evacuation scheme in case of fire, and it’s really impossible to get out from there, if anything. The staff is poorly trained to meet guests, we had to poke ourselves to find where to change clothes, where to drink water, and for our apparently stormy expression of our displeasure about this, we were settled in this room, the only good thing about it is that it is renovated. It is a pity that the hotel guides do not meet you on the day of arrival, many problems and questions could have been avoided. The food is so-so, we are not gluttons, but we would eat meat if it was there, only watermelon and melon from fruits. On the hotel website and on the annex tour website it is written that there is a fitness, it is not. And zero culture of smoking, if you do not smoke, there is hell, everyone and everywhere smokes.
The situation was saved only by the sea and the sun. It's good that we only had 4 days of rest, it's impossible to endure more in this hotel.