Quality service, the hotel lives up to its ***

Written: 28 june 2011
Travel time: 8 — 15 june 2011
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 8.0
Cleanliness: 9.0
Food: 8.0
Amenities: 9.0
After reading last year's negative reviews about the hotel and one relatively recent positive one, we doubted for a long time whether it was worth staying in it. The decisive moment in the choice was a visit to the hotel's website, where a large number of absolutely fresh reviews were posted, scanned from the hotel's "complaints and suggestions book" (and all, as one, enthusiastic). Already at the hotel, I leafed through this book, the amount of positive in it has noticeably increased during this time.
The territory is small, well-groomed, the architecture of the hotel is very well thought out, so no inconvenience was felt.
Further points:

- Location. It is located in the very center of the village, just a block from the central avenue, where the main shopping areas, cafes and restaurants are located. The REAL distance from the hotel to the beach in a straight line (measured using GPS) is 490 meters, on the road - about 600, overcome in 11-12 minutes. From the balcony of the hotel there are wonderful views of the mountains (even the famous city of Tahtali is visible).
Sun loungers on the beach are paid, you need to pay at the reception for a day or immediately for the entire stay (in this case, they put on a bracelet). We paid regularly, although the beach never demanded proof of payment. The sea is clean, if it is not stormy and if there are not a lot of tourists. In the latter case, it becomes muddy near the shore. Sunset in the sea is pebbles, it brings unpleasant sensations to many, for such it is necessary to stock up on special shoes or purchase them nearby in a store ($ 6).
- Cleaning. It was carried out almost every day, with rare exceptions. Once they even asked everyone to leave the rooms for disinfection (it is not clear, however, for what purpose). Used towels, as elsewhere, must be placed on the floor, otherwise they will not be changed.
- The staff (from people at the reception, to cooks, maids and waiters) - behaves extremely politely and well-mannered. Bartender Alex, despite his constant demand, never showed signs of dissatisfaction. The hotel was often hosted (a Turk of an extremely intelligent appearance), who monitored the work of the staff. All the staff were especially friendly to our 6-year-old daughter, and indeed to children. In general, the hotel can be recommended for families with children.
- Meals - quite standard for ***, although for some reason there were no fruits on the menu at all. Although this is offset by the cheapness of fruits in local bazaars. Yes, and served a large number of varieties of local sweets. The food is delicious, my respects to the chef! For meat lovers, I can say that this product was present every day, in almost unlimited quantities. For lovers of alcohol - vodka, beer, red and white wine are always available, rakia sometimes ran out : -)

Animation - absent as such. However, for us it turned out to be rather a positive moment - there was no unnecessary noise. Yes, and it is not needed here - there are a large number of nightclubs and discos nearby. In addition, the hotel is small, so everyone knew each other and formed companies.
Summary: the hotel fully corresponds to its stars, I recommend it!
Photo attached.
Translated automatically from Russian. View original