Poor living conditions, wi-fi is disgusting

Written: 29 august 2014
Travel time: 2 july 2014
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 6.0
Cleanliness: 8.0
Food: 7.0
Amenities: 2.0
The husband chose the hotel on the advice of the tour operator Pegasus. The criterion was price-quality. At the entrance to the hotel building, the mood immediately deteriorates - an eatery. All floors and rooms have VERY low ceilings! The residential building is separated from the rest of the territory by a picturesque bridge and a low-traffic road, which does not bother. The hotel has practically no territory. When you enter the territory for the first time, you think that all the space not separated by fences belongs to this hotel, but NO! A narrow strip of land on which they managed to place a restaurant, a swimming pool with a slide, a pool bar, an eatery with an a la carte restaurant function and an amphitheater. The amphitheater is located near the pool bar in the pit. We didn't even notice it right away. We never dared to go down there, so as not to die from the terrible stuffiness. People move the tables and chairs belonging to the bar to the edge of the amphitheater pit to watch the animation, which makes it impossible to use the pool bar either. Animation is cheap and uninteresting. Beach towels: issued on bail. When leaving the hotel, it is MANDATORY necessary not only to hand over towels and cards, but also a receipt, without which the money will not be returned. Beach: there is no pier and it is unpleasant to go into the sea without safety shoes, but for me it is simply impossible. There are no toilets near the beach. Toilets are only in the restaurant building. There are 2 changing cabins and they carry terribly urine. On the beach in the morning, too, everywhere the smell of urine. This is unacceptable in a 5 star ultra all inclusive hotel! Many large dogs walk along the beach and dig under the sunbeds. If you are allergic to animals, then you should go to another hotel. There is a volleyball court on the beach where vacationers play with local Turks.
Lobby bar: constantly dirty counter, tea and juices are constantly missing (they just don't want to pour). wi-fi only in the lobby bar. where the terrible stuffiness and the signal is disgusting. Air conditioning system: savings on air conditioning simply knows no bounds. When you call the reception and say that the condo is not working, they send a boy with a screwdriver, then a senior manager who pretends to be repairing - they open the remote control, change the switching terminals and say that everything will work in 20 minutes. And so constantly.
Restaurant: there are always places inside and on the terrace. Forks and spoons are constantly sticky. I found a long hair in the cake, which was reported to the senior manager of the restaurant. Sweets are brought from somewhere by car. The greens were almost never washed. Once I almost broke a tooth on a pebble, later, when I realized that the problem was irreparable, I took a bottle of water and washed the greens. Glasses for drinks not washed constantly. You could always find something to eat. If something ran out, they brought new trays. The fish was, but inedible, but otherwise normal food. The assortment of fruits is very small - watermelons, melons, plums, apples and nothing else (despite the fact that it was the season of cherries and strawberries! ). The staff does not show fantasies in cooking, about decorating display cases with food - a complete failure. In the restaurant from drinks - beer, wine, vodka, gin (as it seemed to me - from arborvitae). The rest of the drinks are available only in the pool bar and in the lobby. Gozleme cakes are baked on the street and people choke in line for them in the terrible heat, while it comes to swearing and threatening neighbors in turn. And the cakes are tasteless and the aunt is vicious. The contingent of vacationers: Russians, Ukrainians, Kazakhs in large numbers and a small percentage of someone of unknown origin. Kazakhs burn! You don’t even know whether to cry or laugh looking at what they are doing: drinking, yelling and squealing in the rooms (you think that they are fighting, but it’s guests who come to them), the photographer’s hand was badly injured (maybe he took a crooked picture? ), they are eating in a restaurant impose STANDS for a ladle-spoon and stuff like that. This is not even Tagil! Russians are also different - children steal tea in boxes, so tea leaves are only in a vat, and the administration does not react to this. The hotel has a joke about ultra all inclusive: "this is a hotel where ultra everything is off. " I have only one definition left in my brain from the hotel - "shit hotel". More about the Turkish divorce: we decided to take an excursion to Mount Tahtali from the local tour operator "Pipo". We paid 100 bucks, the next day we are waiting for the departure, the driver arrives and says that today there are clouds and we need to go to the office. In the office they tell us that we slipped them a fake or very old banknote, they offer to "merge" it in the market, otherwise they will call the gendarmes. We were confident in our bills and they were super new. The husband even ran to the hotel and brought all the bills that were available for comparison. As a result of bickering for 2 hours and the pressure I demonstrated, we were told that they would "so be it" will send us on an excursion at their own expense (despite the fact that our banknote remained with them)! It unsettled us so much that we looked at the desired mountain almost with hatred. Although the trip itself made an impression. Tourists on vacation told us that they wanted to do the same with them in a shoe store. Be careful! I wish you all a great holiday!
Translated automatically from Russian. View original