Seven days of queues, disgusting service and tightness

Written: 14 july 2020
Travel time: 6 july 2020
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 2.0
Cleanliness: 2.0
Food: 2.0
Amenities: 3.0
We chose the hotel because of the promised compliance with quarantine. . . As a result, the sea and mountains caused a positive reaction))) That is, something that a person did not put his hand to. . . The hotel has fairly new rooms and furniture. On this, the pluses are everything.
The negative can be listed on 15 sheets... well, in order and briefly:
Check-in - more than an hour... non-professionals at the reception. There were no remotes for air conditioning and TV in the room, I asked 8 times. Then I started yelling... Dali. The lock on the door did not close, they repaired it for 4 days... Under the balcony they did not clean it for five years... cigarette butts, boards, garbage. You can write a script for an action movie about queues in the canteen... On average, 30-40 minutes of head-to-head crowds of people ((((What kind of quarantine? We don’t know... food, well... you can eat, sometimes . . This is despite the fact that my wife and I are unpretentious in this regard... My wife slipped on the uncleaned floor in the dining room (you can’t call it a restaurant), the reaction of the staff is zero... Well, stuff like that...

Well, the cherry on the cake - on the day of departure, a minute before the bus arrives, we find out that they will pick us up from another building and gallop 350 meters across the roadway with suitcases in the heat... And we learned not from the staff, but from the guide Anekstura ( thanks Azim. And thanks to the girls in the lobby bar. They really worked.
In general - well, we really do not recommend this hotel. (By the way, in the dining room, the hotel has five stars, serving plastic forks and spoons is bad manners, gentlemen))))))
Translated automatically from Russian. View original