The declared does not correspond to the reality ..... very bad

Written: 4 september 2008
Travel time: 5 — 12 august 2008
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 7.0
Cleanliness: 8.0
Food: 6.0
Amenities: 8.0
JOY KIRIS RESORT + PEGAS turistic
Why does a tourist go to a resort - change the atmosphere, eat delicious food, have fun, gain strength BUT THIS......
And so let's start with the main thing.......due to the fact that the theater begins with a hanger, and the hotel with the reception, let's just say upon arrival at the hotel we realized that the hotel staff and tourists are incompatible things in it. So, upon checking in, they almost immediately made it clear to us that they were not hearing us, and after going to the main building with the keys to get acquainted with the room that we got, we realized that the 1st floor, dirt, the road outside the window. We went to the reception with an attempt to move somewhere else, and that's when we saw that we were simply ignored. Only after my wife began to become hysterical, we were able to somehow influence the outcome of events. And lo and behold, after 30 minutes of requests and persuasion, we were given a room in a bungalow. Naturally, without hesitation, we walked there. The room turned out to be cleaned after previous tourists (our hotel acquaintances had sand on the carpet for the entire stay, even trips to the reception desk and appeals to PEGASA guides did not help), but here’s a miracle of blue paint painted furniture that began to peel off in places....And the mold and fungus in the bathroom leave an irresistible desire to urgently treat everything with bleach (which was later done by buying a product with bleach and washing it yourself) at the request to clean everything, the maid said that it was all old, being under silicone and washing is unrealistic (although honestly tried to do it). Housekeeping, as already mentioned by everyone who went before us, is on schedule when I can then get out and the maids don’t care at all if you came from the beach and want to relax or just sleep. Put your luggage, don't put your tip. . . cleaning starts after calling the reception desk. And not in the first half of the day, but when these unfortunate workers want to.

Particular attention should be paid to nutrition. So 5* UAL- according to the Pegasus Guides, this is not what you think, but the opportunity to eat as much as you want and absorb some types of imported drinks carefully diluted in advance....there was an involuntary question, what is that ??? ? so the morning-breakfast diet (bread in abundance), you can pour tea yourself from teapots of coffee, as everywhere from the machine (attempts to drink with milk did not always end successfully, and the concept of milk was simply absent, even where there were dry custards), 4 types of buns, egg, greens, rarely fried sausages, meat is generally tense, there is little and almost no choice, sliced ​ ​ u200bu200bcheese, cheese 2-3 types of ham (not everyone had enough, or they forgot to change) poorly washed and disgustingly peeled cucumbers and tomatoes, an incomprehensible bunch of unknown salads origin (at the same time, there are simply no plates with inscriptions of dishes, they themselves guessed what was what) pancakes and an omelette from an incomprehensible yellow mass were regularly baked on the street
Day - lunch
In the snack bar, the chef regularly prepares pizza, this is the only thing that pleased, there you can also eat french fries, pasta or cook yourself a sandwich a la Hamburger since there were enough flat cutlets, buns and all kinds of greens.
But the main restaurant Meridian pleased with the lack of abundance. Two powder soups white and orange (the composition was never found out). Mashed potatoes are pitifully reminiscent of wallpaper paste. An incomprehensible mess in the main basins, in places, pieces of white chicken meat really shone through, but again in the composition a la jelly with raw vegetables. From time to time I came across minced meat molded into cutlets all in the same jelly. Potatoes, this special dish, filled every possible free space. At the same time, neither one nor the other nor the third could be called ready..........(you can list indefinitely)
Well, the street is a special conversation......... French fries, rice, fried vegetables and, lo and behold, meat for shawarma... (at the same time, there is a line of compatriots)... though there is still such a buffet near the water slides, there is ice cream distribution in the afternoon and you can eat potatoes with filler a la baby potatoes....though the fillers are not always fresh.
Dinner - all of the above in repetition, while some more types of unripe fruits appeared (this is in Turkey in August) watermelon and melon.

Special attention on how to get to the main restaurant so breakfast is 8-10 the main 10-11 is late, but if you come later than 9-30 then you will be sent outside to eat (there are restaurant tables both indoors and outdoors, while not indoors smoke and it can be cool) lunch 12-30-14-30 come 14-15 go outside (this is provided that in the shade +37) dinner 19-00-21-00 main 21-00-22-00 late came to 20-45 you go outside, and at the end of 23-00-24-00 the so-called night snack came at 23-30 the tables with dishes are empty, although you can find coffee but not find cups for it.
This is about food...... the beach is a special conversation.
So, we did not find sand as such in the water, garbage bags, cups and………. . fish that feed safely on stationary tourists. At the same time, they themselves saw how the guards feed them bread in the morning. There are a lot of sunbeds on the beach itself, but there is no concept of placing them in places after the rest of tourists. At the same time, the tourist who has come puts himself a sunbed himself, looks for an untorn mattress and launders a table for himself. (of course, the next day someone will use it and you have to start all over again) Conclusion tourist - food for fish.
There are indeed paid types of water entertainment on the beach, however, I did not find the declared windsurfing catamaran, though at the station of paid types I was told that the windsurfing station is only in another hotel 1 kilometer away on foot along the beach. Conclusion, if you want to ride, pay and we will bring you everything, if you don’t want to walk to another hotel, while looking at the sail boards and everything else, as well as reading the memo, which says that the tourist himself is responsible for equipment breakdown in the amount of at least $ 300, I realized that I should refuse from the idea of ​ ​ ​ ​ Windsurfing (provided that I have a license, by the way, only European licenses are quoted in Turkey, there are no Domestic ones). Yes, there are piers, but every plank in them has already rotted, and many simply fall off and look like you break your leg, it’s dangerous to walk.
One afternoon, a janitor walked along the beach with a bag collecting disposable cups. It was funny.
In the pools, the water is clean, but along the side of the pool, the bars leave much to be desired.
Bottom line: a phrase for the memory of the UPSALA hotel
On a 10-point scale, price-quality ratio
• Reception - 3
• Accommodation -3
• Cleanliness of rooms -3
• Nutrition - 3(2)
• Animation 4 (3)

• Beach (for those who were not in Turkey 4) for those who were 3
• Personnel 3
• Territory cleanliness 4
• Territory landscaping 4
• Pools 4
Summary The hotel pulls on 3 * + with a good territory, nothing more…………
And Pegasus Guides when communicating for 3, when buying vouchers and tours from them for 5 (money all the same).
Never again will we go with Pegasus to this hotel, and indeed with Pegasus. Worse than a 5 * hotel in Turkey and Guides than Pegasovskie I have not seen.
Translated automatically from Russian. View original