Did not like. Don't go here

Written: 10 july 2021
Travel time: 4 — 18 july 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 5.0
Food: 2.0
Amenities: 5.0
The hotel does not correspond to 5 stars! And not worth the money we paid for it. Towels are dirty shabby. The rooms are cleaned badly, it is not noticeable at all that the maid came in, tips do not help. The bed is clean, changed at the request of the maid, if she is not too lazy. The bar is not replenished.
Going to a restaurant is complete trash! Huge queues for food, you have to beg for actual food, ask for another bite, one more. We are relaxing with a child and I have to take food for myself, the baby and my daughter and ask every time! Fruits will give you those that are greener and you have to try to beg for a ripe one. During the rest, 2 times at breakfast they offered to pour coffee and every time I have to take the child in my arms and go in search of tea, water or something else, and this is again the turn!
The waiters do not have time to clear the tables, you wander around looking for a place to sit, then looking for someone to give you appliances, a glass, water, and so a constant search instead of rest! It is useless to contact the Reception, not a single request was fulfilled even after reminders! There is also a queue at the beach bar. And so the staff is friendly, smiling, trying very hard. But instead of green tea, you can get black or even coffee. Cocktails are very strange, not always drinkable. For what purpose pasta is added to rice, I could not figure out. For those who do not eat gluten, this is serious.

Perhaps someone likes such a vacation. This is just my experience and my opinion.
Translated automatically from Russian. View original