The impression is not clear

Written: 22 september 2018
Travel time: 8 — 21 september 2018
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 2.0
Food: 1.0
Amenities: 2.0
We arrived at the hotel at about 1 am (after a long journey) in the hope of a quick check-in. But they explained to us that check-in was only at 14-00 (which we ourselves knew) As it turned out later, there were free rooms! This spoiled the mood for the entire period of rest. But this is not the only negative. Quite often, the salads were clearly not fresh, they were either musty or sour. Once they even bothered to serve sour chicken stomachs! Room cleaning also leaves a lot to be desired. The floor was almost never washed. Bed linen changed 1 time in 14 days! The service staff is very young with no experience. I understand that they were taken for reasons of saving wages! Hence all the troubles! And the rest... well! Kemer is beautiful, the sea is wonderful! Silence in the hotel after 11 o'clock!
Translated automatically from Russian. View original