Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
9.0
Service:
4.0
Cleanliness:
8.0
Food:
6.0
Amenities:
9.0
Deceived expectations
Good day. I address this review to demanding and fastidious tourists, so that they avoid the main mistake - to wait from Rixos Beldibi for a holiday corresponding to the status of 5 * and the name of Rixos. The current rating of the hotel is 4.76, it dazzles in the eyes from reviews of 55555... Everything is exactly the same as in December 17th, when my wife and I chose and booked this hotel to arrange a heavenly 3 for ourselves and our two little princesses week vacation. Of the minuses that we knew about in advance, and for which we were ready - a rocky entry into the water. In May, in response to tourists, someone wrote that the entrance had been cleared and landscaped - complete nonsense. The “cleared” zone is clearly visible from the pier - on an area of .10x10 meters, the stones lie in one layer, and do not pile up in piles)
Settlement. We arrived at the hotel early - around 7 am. There were no free rooms, we were sent for breakfast, promising a room by 11 o'clock. The room was vacated only at 12, it doesn’t matter, with the treasured cards we went up to the 4th floor, the odd side is a view of the mountains (beautiful !!! ).
We quickly (but in vain! ) looked around, changed clothes and went to the beach. The territory is well-groomed, if there are any questions from the staff, it is to the gardeners. Sun loungers can be found almost at any time, they are scarce only in the shade of trees. The system with towels is very simple - you take as much as you need, and then you leave it wherever you want. In my opinion, the workers liked scraping them out of the box handed back less than collecting them from the sunbeds)
The sea is clean, the sunset is terrible, the pier is comfortable and roomy (it also has sun loungers and umbrellas).
The first miracles awaited us upon our return to the room. Found:
- the shelf in the refrigerator with a crack, bent a lot, but, for some reason, did not break;
- there is a large puddle on the shelf under the sink;
- one of the doors of the sliding doors to the shower sticks when opening, additional efforts cause creeps to fly off the rails;
- the shower switch in the faucet shoots with a jet of water, moreover, an infection, hot (and we have two little girls);
- the playpen provided for the little one had a hole the size of her head on one side - not that the arm / leg would get stuck, she could crawl out of there.
In fact, the kipezh had to be raised to the fullest already at this stage. This is Rixos 5* - premium! (
We contacted the guest relations officer. That's someone who always had enough work, which says a lot. In a good hotel, they either sit idle or are absent as unnecessary.
They came quickly, changed the playpen and the shelf in the refrigerator, fixed the problems in the bathroom (the faucet dripped again the next day).
Okay, we came to rest, let's not be picky, yeah.
The restaurant has a conditional variety of dishes and conditional service (as elsewhere in the hotel). Abundance appears on weekends, when the hotel is packed to the eyeballs with those who came for the weekend, or on the day of the visit of dear guests (owners / bosses). With all this, chipped and unwashed dishes are in abundance. Rixos 5* premium.
Staff. About a third can be seen that with a fair amount of experience, the rest, such an impression, were recruited from the street before the season. In a beach bar, any free waiter can be a bartender. Mojito, which the wife periodically ordered, was edible only every second, and normal - every fifth. In the lobby bar, the bartender tried to pour me a red label instead of a black one, he was caught, he remembered, he didn’t joke like that anymore... Rixos 5* premium.
And at night they started biting us (and children! ) Bed bugs. Complained again, we were offered to process or change the room. We looked at a couple of rooms - and one had separate beds, in the second everything was sad in the bathroom and again the rowing sash of the door in an effort to fall out. The second moment when it was worth digging into the throat and achieving a better life. Agree to processing. I don’t know what they were processing there, but after 3-4 days they started biting us again, and in the morning I took the bedbug right off me. Rixos 5* premium.
By this time, more than half of the vacation had passed, and we had already unleashed a small war. We wrote claims, our travel agent girl wrote to the head office of the hotel and the tour operator... As compensation, we were offered a large family room. Since there was little point in moving to another hotel for the remaining 8 days, we agreed. At least no one ate us there.
As old-timers from the hotel staff told us, three or four years ago it was really good. But you always want to save money on everything...
Rixos 5* premium. Do not expect too much from him, and your vacation may turn out to be wonderful and unforgettable, as many write in the reviews here.
In our fastidious opinion, this is a maximum of 4 *, and certainly not Rixos
Good day. I address this review to demanding and fastidious tourists, so that they avoid the main mistake - to wait from Rixos Beldibi for a holiday corresponding to the status of 5 * and the name of Rixos. The current rating of the hotel is 4.76, it dazzles in the eyes from reviews of 55555... Everything is exactly the same as in December 17th, when my wife and I chose and booked this hotel to arrange a heavenly 3 for ourselves and our two little princesses week vacation. Of the minuses that we knew about in advance, and for which we were ready - a rocky entry into the water. In May, in response to tourists, someone wrote that the entrance had been cleared and landscaped - complete nonsense. The “cleared” zone is clearly visible from the pier - on an area of .10x10 meters, the stones lie in one layer, and do not pile up in piles)
Settlement. We arrived at the hotel early - around 7 am. There were no free rooms, we were sent for breakfast, promising a room by 11 o'clock. The room was vacated only at 12, it doesn’t matter, with the treasured cards we went up to the 4th floor, the odd side is a view of the mountains (beautiful !!! ).
We quickly (but in vain! ) looked around, changed clothes and went to the beach. The territory is well-groomed, if there are any questions from the staff, it is to the gardeners. Sun loungers can be found almost at any time, they are scarce only in the shade of trees. The system with towels is very simple - you take as much as you need, and then you leave it wherever you want. In my opinion, the workers liked scraping them out of the box handed back less than collecting them from the sunbeds)
The sea is clean, the sunset is terrible, the pier is comfortable and roomy (it also has sun loungers and umbrellas).
The first miracles awaited us upon our return to the room. Found:
- the shelf in the refrigerator with a crack, bent a lot, but, for some reason, did not break;
- there is a large puddle on the shelf under the sink;
- one of the doors of the sliding doors to the shower sticks when opening, additional efforts cause creeps to fly off the rails;
- the shower switch in the faucet shoots with a jet of water, moreover, an infection, hot (and we have two little girls);
- the playpen provided for the little one had a hole the size of her head on one side - not that the arm / leg would get stuck, she could crawl out of there.
In fact, the kipezh had to be raised to the fullest already at this stage. This is Rixos 5* - premium! (
We contacted the guest relations officer. That's someone who always had enough work, which says a lot. In a good hotel, they either sit idle or are absent as unnecessary.
They came quickly, changed the playpen and the shelf in the refrigerator, fixed the problems in the bathroom (the faucet dripped again the next day).
Okay, we came to rest, let's not be picky, yeah.
The restaurant has a conditional variety of dishes and conditional service (as elsewhere in the hotel). Abundance appears on weekends, when the hotel is packed to the eyeballs with those who came for the weekend, or on the day of the visit of dear guests (owners / bosses). With all this, chipped and unwashed dishes are in abundance. Rixos 5* premium.
Staff. About a third can be seen that with a fair amount of experience, the rest, such an impression, were recruited from the street before the season. In a beach bar, any free waiter can be a bartender. Mojito, which the wife periodically ordered, was edible only every second, and normal - every fifth. In the lobby bar, the bartender tried to pour me a red label instead of a black one, he was caught, he remembered, he didn’t joke like that anymore... Rixos 5* premium.
And at night they started biting us (and children! ) Bed bugs. Complained again, we were offered to process or change the room. We looked at a couple of rooms - and one had separate beds, in the second everything was sad in the bathroom and again the rowing sash of the door in an effort to fall out. The second moment when it was worth digging into the throat and achieving a better life. Agree to processing. I don’t know what they were processing there, but after 3-4 days they started biting us again, and in the morning I took the bedbug right off me. Rixos 5* premium.
By this time, more than half of the vacation had passed, and we had already unleashed a small war. We wrote claims, our travel agent girl wrote to the head office of the hotel and the tour operator... As compensation, we were offered a large family room. Since there was little point in moving to another hotel for the remaining 8 days, we agreed. At least no one ate us there.
As old-timers from the hotel staff told us, three or four years ago it was really good. But you always want to save money on everything...
Rixos 5* premium. Do not expect too much from him, and your vacation may turn out to be wonderful and unforgettable, as many write in the reviews here.
In our fastidious opinion, this is a maximum of 4 *, and certainly not Rixos
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Total discrepancy between price and quality
- In short, horror!
- The whole truth about the hotel
- This is not the level of the Rixos network!!!!!!
- Not a bad hotel, but definitely not 5 *, what kind of Rixos is there ...
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