Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
8.0
Cleanliness:
6.0
Food:
3.0
Amenities:
7.0
For everyone, the Rixos hotel chain is a price-mark of quality, but, alas, this is far from the case.
For people who are accustomed to a decent quality of food, a good expensive vacation - this is not here. This is a vacation for people who are not pretentious, who in their lives have not eaten anything except chicken, french fries, Olivier salad and cheap fish.
We (2 adults) had a luxurious Deluxe room (Room 1204): 65m2, new good furniture, everything worked, in general, as it should be. Cleaning in the room is average, because the floor was not wiped even once in 15 days, only towels were changed every day, linen was changed a couple of times. Mini bar: we don't drink sweet water or their alcohol, only water. We were replenished after 4 DAYS after arrival, they brought 12 bottles at once.
PROS of the hotel:
1) A small but good green area where you can relax at any time under the pine trees, hiding from the sun's rays.
2) Good work of the attendants, waiters throughout the hotel.
Waiters will serve you free of charge and quickly both in the restaurant and on the beach, by the pool.
3) There is no card system, towels in any quantity, you take it in one place and leave it in another, everything will be done by the attendants.
MINUSES:
The food is disgusting!! ! Change your chef now! Not only are there no seafood, there are no elementary squids and shrimp every day, only for dinner on Tuesdays, so all the food is very salty, peppery and overcooked, just translate the products! If the MANAGEMENT SAVE on products, then let what is, be deliciously cooked!!! ! You manage to make meat and fish so dry that it is impossible to eat them. No light-salted fish for breakfast/lunch/dinner.
Diluted yoghurts, lack of elite cheeses. Fruits, which seem to be a lot, have no taste.
Baby food is absolutely not thought out, parents have nothing to feed their children!
Forget about delicious coffee, branded alcoholic drinks during your vacation.
Contact Guest Relation for nutrition, if possible, they will satisfy your wishes, but only individually, not for everyone. For the level of Rixos and 5 * hotels, such food is unacceptable !!!! ! A lot of people complain about the food, Guest Relation writes down all the complaints, but the management does not hear them !!!!! ! Let the management save on something else, and not on food!!! ! Hear it finally!!!!!!!!!!
The only place where you can have a delicious meal is only at the Mermaid fish restaurant once every 7 days. Tour operators misinform customers that you have a paid Japanese restaurant, we are ready to pay money for delicious Japanese food, but, alas, there is no restaurant in the hotel, although it is declared as existing !!!
The sea is dirty, the entry into the sea is terrible!! ! Definitely not recommended for families with small children! Parents carry their children in their arms and swim with them so that they do not step on thorny stones with their feet.
Old equipment on the beach, that is, awnings, sunbeds, tables.
There is no dress code for dinner in the hotel!! ! The public living in the hotel considers it acceptable to go to the main reception in swimming trunks. For dinner in T-shirts that are about to tear, shorts and sandals. Therefore, do not take jewelry, chic dresses, heels with you, you will look ridiculous against the general background.
If you still decide to go to this hotel, I strongly recommend you:
1) take aqua shoes with you;
2) stock up on a large pack of pills for diarrhea (for the entire period of a 2-week rest, the toilet became our true friend), infections, antibiotics.
For people who are accustomed to a decent quality of food, a good expensive vacation - this is not here. This is a vacation for people who are not pretentious, who in their lives have not eaten anything except chicken, french fries, Olivier salad and cheap fish.
We (2 adults) had a luxurious Deluxe room (Room 1204): 65m2, new good furniture, everything worked, in general, as it should be. Cleaning in the room is average, because the floor was not wiped even once in 15 days, only towels were changed every day, linen was changed a couple of times. Mini bar: we don't drink sweet water or their alcohol, only water. We were replenished after 4 DAYS after arrival, they brought 12 bottles at once.
PROS of the hotel:
1) A small but good green area where you can relax at any time under the pine trees, hiding from the sun's rays.
2) Good work of the attendants, waiters throughout the hotel.
Waiters will serve you free of charge and quickly both in the restaurant and on the beach, by the pool.
3) There is no card system, towels in any quantity, you take it in one place and leave it in another, everything will be done by the attendants.
MINUSES:
The food is disgusting!! ! Change your chef now! Not only are there no seafood, there are no elementary squids and shrimp every day, only for dinner on Tuesdays, so all the food is very salty, peppery and overcooked, just translate the products! If the MANAGEMENT SAVE on products, then let what is, be deliciously cooked!!! ! You manage to make meat and fish so dry that it is impossible to eat them. No light-salted fish for breakfast/lunch/dinner.
Diluted yoghurts, lack of elite cheeses. Fruits, which seem to be a lot, have no taste.
Baby food is absolutely not thought out, parents have nothing to feed their children!
Forget about delicious coffee, branded alcoholic drinks during your vacation.
Contact Guest Relation for nutrition, if possible, they will satisfy your wishes, but only individually, not for everyone. For the level of Rixos and 5 * hotels, such food is unacceptable !!!! ! A lot of people complain about the food, Guest Relation writes down all the complaints, but the management does not hear them !!!!! ! Let the management save on something else, and not on food!!! ! Hear it finally!!!!!!!!!!
The only place where you can have a delicious meal is only at the Mermaid fish restaurant once every 7 days. Tour operators misinform customers that you have a paid Japanese restaurant, we are ready to pay money for delicious Japanese food, but, alas, there is no restaurant in the hotel, although it is declared as existing !!!
The sea is dirty, the entry into the sea is terrible!! ! Definitely not recommended for families with small children! Parents carry their children in their arms and swim with them so that they do not step on thorny stones with their feet.
Old equipment on the beach, that is, awnings, sunbeds, tables.
There is no dress code for dinner in the hotel!! ! The public living in the hotel considers it acceptable to go to the main reception in swimming trunks. For dinner in T-shirts that are about to tear, shorts and sandals. Therefore, do not take jewelry, chic dresses, heels with you, you will look ridiculous against the general background.
If you still decide to go to this hotel, I strongly recommend you:
1) take aqua shoes with you;
2) stock up on a large pack of pills for diarrhea (for the entire period of a 2-week rest, the toilet became our true friend), infections, antibiotics.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Total discrepancy between price and quality
- In short, horror!
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- This is not the level of the Rixos network!!!!!!
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