Отель никак не 5, едва 3 звезды The hotel is by no means 5, barely 3 stars

We arrived at the hotel around 2 pm. And the carousel began - then there are no numbers, then wait 15 minutes, then 20, then half an hour. As a result, they gave a tiny room, plus no safe, with a stiff corner, damp. They were indignant at the reception, they changed it to a good one (it's okay that the drain in the shower is clogged, the flush in the toilet is not working), they were glad about that. But. . . with a mysterious smile, the guy from the reception said that you have to pay extra for 12 dollars. per day. The husband was indignant and he realized that nothing would burn out and left us alone. Next - ultra all inclusive in the hotel NO. At 16.00 we wanted at least something to eat, there was nothing anywhere. In addition, not a single bar was open in the villas. To get water, you have to go to Simena Hotel. As for alcoholic drinks: gin, tequila and some kind of "votka" are constantly available, sometimes whiskey. All the cheapest. Dining room - a separate conversation. Tasteless - it's not for everybody. At the beginning there was at least chicken (legs, fillets), at the end - dog sets (backs). Somehow they came for dinner an hour after opening, there was NOTHING - no fish, no chicken. They chased the cook to take out food, in the end they took out undercooked legs, and the fish - "Finish". Vegetables spin the same all day long - breakfast, lunch, dinner, by dinner, there is a sour smell near the salads. Sweets and then absolutely not pleased, the same thing under a layer of synthetic cream or baklava floating in sugar syrup. The food is disgusting for a five star. The next reason why you should not go to this hotel is the beach. It is tiny, sunbeds for 250 maximum. With the number of tourists about 2000. The sunbeds are assorted, a lot of broken ones, the mattresses are old, torn. Moreover, the sunbeds are almost close to each other, it is unrealistic to pass between them, there is no personal space. Again, I repeat; THIS SHOULD NOT BE IN A 5-STAR HOTEL. Vacation was ruined. The bar on the beach only cherry Yupi, water and beer. Another know-how of the hotel owners: ; chickens were brought into the villas. It's just a nightmare. Roosters yell in the morning, chickens, guinea fowls walk in flocks around the territory, respectively, everything is filthy. It was sooo unpleasant to rest with the chickens, like in a chicken coop. Further, the attitude towards tourists: the closer to the end of the season, the less food became, the canteen area decreased, whiskey disappeared (the only thing you could drink), in one evening, sunbeds on the beach were collected and beach umbrellas dismantled, although some tourists had 5 more days before the end of the tour. Un- respected manager! Why are you selling tickets then? People go to the sea, have a good vacation, and you take it all away from them. Close the season early. The only thing I want to note is the good work of the animators, bartenders and maids. The rest of the hotel staff - "little bosses" - complete indifference and disinterest in the reputation of the hotel and the convenience of guests. THE HOTEL IS STRONGLY NOT RECOMMENDED! unless it has 3 stars and, accordingly, the price is two times lower