This is not 5*

Written: 24 september 2021
Travel time: 16 — 29 september 2021
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 10.0
Cleanliness: 3.0
Food: 8.0
Amenities: 9.0
I decided to write a fresh review because we are still at the hotel.
We chose the hotel on the principle of “feed the child”, because there is an allergy, so that the sea is nearby and the rating is good.
We chose Emelda sun club, read the reviews, took into account the cons. We arrived on September 16.2 adults and a child 2 years old. We settled quickly because we arrived after 20:30.
I'll start with the pros:
1 - The territory is beautiful, green, there is a place to take a walk with a child. Reminds me of the Botanical Garden. Grow pomegranates, tangerines, avocados, there is a small pond with fish.
2 - The sea is close if you live in the buildings closest to it.
3 - Welcoming, friendly and helpful staff, they try to solve your wishes. Many speak Russian.

4 - Feeding a child with allergies is not a problem, they will cook separately. You can even create your own menu. You will not stay hungry either, there is a lot of food and at any time of the day. The fact that the staff imposes food does not bother.
Even fat plus for it!
5 - There are enough sun loungers on the beach, but if you want closer to the sea or near the entrance to the beach, then come earlier.
We came to 10:30-11:00 a lot of places near the playground.
6 - Bottled water is everywhere, there is a lot of it.

Now the cons:
It's not 5 stars for sure. Solid 4.
Those who have been to Europe or other 5* Turkey will understand what I mean.
1 - The numbers are tired, from the word at all. The furniture is old, something falls off, something works with difficulty. There are no bathrobes, although it is 5 *.
2 - Room cleaning 3 out of 5. Don't expect a clean floor, sink, etc until you leave a tip, but even if you do, it won't be clean anyway.
3 - Ants! We live on the 1st floor and they are, I can’t say how things are with 2 floors. Please process every day. The child is savvy.
4 - Uncomfortable bed! We do not know what century the mattress is, but it is simply impossible to sleep on it! The body is beaten! Pillows are generally a separate pain, uncomfortable at all, it is not possible to sleep!
5 - I want peace and quiet! We live in room 167 - these are the closest buildings to the sea.
BUT until 23:30 you will listen to the music from the disco yelling. Further, until 01:00, you will listen to how garbage is unloaded from the restaurant, equipment is working, etc. etc. ~ at 04:00 a mule will wake you up, and then you will listen to how employees go to work in a restaurant and slam a metal gate.
6 - NOT A RESTAURANT. I don’t know about the rest, but I have a different concept of a restaurant and delicious food.
A closer word would be dining room.
There is really a lot of food, there is plenty to choose from, there is enough fruit, but the food does not deliver delight.
7 - Parents, if you are taking a child to a playground by the sea, then keep in mind that it is emergency and dangerous.
The houses are old and the plastic is cracked - the child can cut himself!

There are screws sticking out of the fence that could injure your child. Along the perimeter are pegs from which rusty nails stick out.
This is a hotel with a children's concept, but for some reason the management does not take care of children, putting their lives in danger.
If you are not tempted by Europe, delicious food and service, then you can visit this hotel.

We are leaving on September 29 and will not go again. The hotel is not recommended for check-in!
Translated automatically from Russian. View original