Pegas-Touristic и отель ZENA Resort Pegas-Touristic and ZENA Resort

Good day Dear tourists or future tourists!
We spent our first and last vacation in Turkey at the ZENA Resort hotel in the village. Chamyuova near Antalya.
I'll start with the arrival at the hotel - we were placed instantly, but this is not strange, given that they brought us at 19.00. But the joy of quickly settling in quickly ended...
In the Room, they tried to open and set up the safe for a very long time - about 20-30 minutes, then it turned out that the Air Conditioner was not working in the room - an electrician came, twisted for another 30 minutes, but the air conditioner did not work... To which the electrician said that- something like OK and left...
The trip to the Reception with claims ended in vain, there were no free rooms in the hotel, and the Reception employee promised to move us the next day, so we spent the first night in a very warm Turkish night...

In the morning, together with the hotel guide, we continued the battle for coolness in the room or changing the room to an adapted one.
to life, and after 1 hour the air conditioner still worked for us - moreover, the repair took about 20 minutes and 20 minutes of communication with the hotel administration in raised tones...
With the Air Conditioner working, the need to change the room disappeared by itself...
Although even a 24-hour air conditioner is 100% unable to provide a normal temperature.
Further, during the stay, it turned out that the maids work as they want, i. e. the room may or may not be cleaned at all, towels may or may not be changed, foot towels may disappear from the room altogether for a couple of days, or may reappear. . .
exactly the same picture with soap and shampoo in the room - it is better to take it with you, because it is not possible to predict the mood of the maid.
The money left once on the cabinet remained intact, from which we concluded that our maid did not need them. . .
So another myth about the maid's couple of dollars was dispelled by the maid herself. . .
The hotel has an all-inclusive system of all this - in order to get some effect from a free beer or cocktail, you need to drink their bucket, because. all alcohol is diluted, or rather the water in the bar was with a small addition of alcohol...
From what was given for lunch, I really remember 3 pallets of the buffet with tomatoes cut in different ways, 2 pallets with cucumbers and two pallets with tomatoes and cucumbers mixed, as well as 3 types of soy sausage daily for breakfast.
The food all the time was not just monotonous - the same tray with fish, something like sprats, was put out unchanged for 3 days in a row, the watermelons remaining from yesterday were freely brought today shorter - everything that was left from yesterday did not disappear today and might not disappear tomorrow...
There is dirt on the tables, there is a constant line for dinner for dishes on the grill.
Ala Carte - the same buffet, only the dishes are brought by the waiters about any menu and the choice is out of the question...

The greatest abundance of food in the hotel was when the managers of one of the travel agencies came to the hotel with a promotional tour, it was just a window dressing like in Soviet collective farms...
The result for the hotel - the maximum hotel pulls on 2-3 *, both in room service and in food.
Separately, I would like to note the Pegas tour operator, tours in Turkey are very expensive, while the guides throughout the tour say that now we will go to a store where you can buy souvenirs, wine and other rubbish cheaper than anywhere else, but in fact, at the points where the guides bring goods 2-10 times more expensive than shops near the hotel (for example, a wine cellar in Pamukkale: wine - 25 USD, next to the hotel - 10; textiles in the so-called warehouse for the set you like - 175 USD, at the hotel - 100; figurine from onyx in the same Pamukkale - 15 USD, at the hotel - 2; but I was especially pleased with the prices of the Sorbet store advertised by the guides near Antalya, which cannot be avoided on the way to the airport, the prices there are also many times higher for the entire range, including the above and sweets), so if you want to buy something in Turkey, do not be lazy and take a walk around the hotel and ask about the prices of goods - you will be pleasantly surprised - you can’t really bargain near hotels. the prices are quite low.
Bottom line - Turkey is a very interesting country, a very good warm sea, well-equipped beaches, but all the impressions are completely spoiled by Tour Operators who treat every tourist like a big wallet and nothing else...