Очень не понравилась поездка Didn't like the trip

Arriving at the hotel for 9 nights, 5 incomplete days rested as if normally, dirty towels were replaced after two days. On the evening of the 5th day of rest, we were moved quietly and silently without any documents, saying that a covid patient was traveling on the bus, settled in the basement, deceiving us that on the trail. the day they take tests and move back to the room, but no one came, they forgot about their promises, they forgot us too. We started calling Coral Tour, after repeated calls at our expense for $ 30 each, there were two of us, a doctor and a nurse came to us, the tests were received on the trail. day in the evening to my mailbox, despite the fact that the analyzes were good and did not think to let us out, water and tea and coffee were brought after repeated requests, the so-called manager was busy with girls from Russia, and Celentano Andreano is very vile, rude, inadequate works at the reception, it should be isolated from tourists. In addition to so to speak, young girls do not see anyone either. So they wanted to keep us locked up until we left, they forbade us to open the door at all.
Thanks to Coral Tour, that after repeated calls they managed to let us out, that is, they allowed us to go to the sea, they forbade us to go to the hotel, it was also forbidden to go to the bar. You should have seen how they washed the dishes, rinsing them with cold water as needed, with lipstick, there were sorely lacking tea cups from the first day, we didn’t see tea spoons at all. The manager in quotation marks never approached, although next to the girls whom he changed every evening with alcohol he sat two meters away, and our room was in the basement in the room for covids, it was next to it, where it stank of sewerage. All the rooms for the sick were crammed with tourists, in short, they tried to fill the hotel to the maximum. Reviews where they wrote that tourists were driven into the basement, all this is true.
A guide named Daria, with braces on her teeth, who, there are two of them Daria, never appeared, did not call, left us, never appeared. We are very defenseless abroad, guides leave us, they only sell excursions, we were rescued by a travel agency employee who called Coral Tour in Moscow, thanks to them separately for achieving at least partial release. The analyzes on the 6th day of our stay, thank God, were good, but the manager was pleased to keep us there, since he decides everything there. God forbid someone find themselves in such situations, we decided to share with you, we do not recommend going to this club hotel. Think well before you go to Ares dream hotel.