refugee camp

Written: 15 june 2018
Travel time: 12 — 17 june 2018
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 7.0
Amenities: 1.0
The hotel is selected as recommended by Anex Tour.
After a difficult flight (the flight was delayed by 5.5 hours), we were counting on a great vacation. But it wasn't judged. Upon arrival, we settled into a room like a bungalow (house) in which eternal dampness reigns. The floor of the room is constantly wet. The night was hellish. With the door open all night, the cold and damp did not recede. At an air temperature of +23 we slept dressed. There are no blankets in the room. Twice requested them at the reception. They brought an ordinary sheet. As a result, in the morning my wife has a stream of snot and a sore throat. The representative of Anex Tour, Ivan, on our complaint, which was filed in writing, offered to call a doctor for $ 30. It is worth noting that Ivan postponed questions about health to the very end, i. e. after sales of paid tours.
The number was changed. In a new room. There is no dampness. But from the declared reconstruction, we saw only painted walls. There are no extracts. For all the time not a single cleaning. Towels were changed by ourselves. By the way, there is no heated towel rail. Fungus and mold are an integral part of the bathroom of any room in this hotel. Everyone is in shock.

This is not 5 * - this is a maximum of three. The hotel can only be recommended after a complete renovation. After all, the territory has.
Translated automatically from Russian. View original