Dumpster under a loud name

Written: 5 july 2012
Travel time: 7 — 21 june 2012
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 1.0
Food: 2.0
Amenities: 4.0
We arrived at this club around 19-00. We were taken from Antalya "only" in 3.5 hours and this is 50 km. Everyone was dropped off right near the entrance to the reception, and they landed on this garbage dump just under a concrete fence, and then you can do it yourself. The shabby reception kennel looked like a public toilet from the times of stagnation, but these are still flowers. The staff was really very friendly although they did not understand anything in Russian. They immediately brought a glass of cold drink - it turned out that UPI was banned even in the former USSR. After that, they were taken to the "rooms". They took me to a utility block fenced off from the hotel with a tarpaulin, and for 4 people they gave a 3-bed room, where there weren’t even sockets, just bare live wires sticking out of the wall. They didn’t even try to clean up the room after the previous tenants, no one changed the beds or even made them. The window opened only to the thickness of the lighter, the air conditioner did not work, they did not give a single towel, there was a mountain of garbage and broken fluorescent lamps around. We immediately wrote a complaint to the management of TEZ-TOUR and handed it to the hotel guide. Go to the hotel manager. The director, looking into our eyes, brazenly lied that we were offered to put an additional bed (probably on the street), since in the "room" there was as much as 40 cm between the wall and the bed. The guide took the side of the hotel, but accepted the complaint from us, refusing, under the pretext of a ban on visiting customer rooms, to check that the room matches the one booked according to the voucher. On the third day of endless swearing, we were given 2 towels for 4 people, and after dinner we were settled in a "normal" room, although there air was heated to 60-70 degrees from the air conditioner and there was no remote control from the TV. Towels were not given again, saying that it was necessary to take those that were given earlier. On the 5th day, they gave 4 towels for 4 people (2 for hands, 2 for legs), a TV remote control and "fixed" the air conditioner. In the evening, I turned on the TV and the air conditioner, and as a result, condensate from the air conditioner poured onto the TV set below it and onto 220v sockets, imagine what would happen if you stood barefoot on a puddle on the floor under 220v voltage...... Nutrition is a separate topic - during our "rest" two children were poisoned so that they were under a dropper.... .
Translated automatically from Russian. View original