Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
2.0
Cleanliness:
2.0
Food:
4.0
Amenities:
7.0
This hotel was chosen based on reviews. Food was selected so that a child (12 years old) could eat. Our impressions:
When we arrived at the hotel (it was at 19.30) filled out the check-in card, the young man at the reception was dissatisfied with our appearance... He answered our questions through his teeth. Gave us the keys, didn't even show the room. We did not despair... But, having entered the room, given that we are not picky, but at the same time we arrived at a 4-star hotel, we were a little crazy ,,, , I would say differently....the curtains are dirty, there is a stain on the walls , as if someone "burped", the bed is all stained, the towels are stained and in holes, the wallpaper is moving away from the walls and mold is in the corners. When we took a shower in the evening, it turned out that the shower stall was leaking. They asked to change the number, they refused (money was offered). Early in the morning, a voice was heard, the tekto hears for the first time, they may get scared, they called for prayer from the mosque (we were not surprised, since we are familiar with this). But it is also not pleasant, for those who are not connected with this religion and do not understand everything. But be patient. In the morning, a representative of our travel agency (TezTour) came to us - these are people who are bred for money. Don't believe them.... exactly the same tour that they offer can be purchased in two, and if you're lucky, and three times cheaper. I can say one thing, we (for the sake of interest) traveled with a travel agency and bought tickets on the street at the HERO agency. We enjoyed with HERO. Firstly, the price is three times cheaper, the guide, who speaks pure Russian, the food is ok, one thing is probably a nuance - the condo on the bus is a little worse, but this is insignificant, everything is OK for rest. There are other tours, but we didn't try. This is everyone's business. The hotel itself has friendly waiters, bartenders and some chefs. At the reception, everyone seems to be talking to you, but you seem to feel there, as if they are paying you. The beach is 15-20 minutes by bus, although the transfer is free. But only twice a day. At 8.45 and at 14.30. Drivers in Russian do not understand well, but very pleasant. There is no toilet on the beach, so decide all your affairs in advance... For those who are going to relax with small children, this hotel is contraindicated, since the food there is ahhh. Sharp and uniform. You will not see porridge or soup, maximum hominy. Our child (I repeat 12 years old) ate rice and tomatoes with cucumbers there. We tried to eat in cafes. Once, leaving the "restaurant" we saw a cockroach....it was twice as large as our "home-Russian" cockroaches. If the room overlooks the pool, then you will listen to the exclamations of drunks all night. Drinks are all inclusive from 10 am to 11 pm. Beer - one water, the rest did not try. The coffee is also fu. But water Free, not in limited quantities. In general, the hotel is 2 stars and then in a good mood. I forgot to say that Wi-Fi catches mainly on the first floor, and even then not always. It is very rare to catch in the room. Forgotten: housekeeping. Cleaned only where my cosmetics stood. It seems to me that the toilet was washed probably once, we bought toilet paper ourselves, since we wait from them....we changed the shampoo after 6 days (it’s good that we took ours with us). The safe has not been used, all valuables are in place. By the way, there is a plus - food can be taken to the room (secretly true, but no one was indignant). And Rafael also walks there and offers to go to his fur salon, the price tag is the same as in our boutiques.
When we arrived at the hotel (it was at 19.30) filled out the check-in card, the young man at the reception was dissatisfied with our appearance... He answered our questions through his teeth. Gave us the keys, didn't even show the room. We did not despair... But, having entered the room, given that we are not picky, but at the same time we arrived at a 4-star hotel, we were a little crazy ,,, , I would say differently....the curtains are dirty, there is a stain on the walls , as if someone "burped", the bed is all stained, the towels are stained and in holes, the wallpaper is moving away from the walls and mold is in the corners. When we took a shower in the evening, it turned out that the shower stall was leaking. They asked to change the number, they refused (money was offered). Early in the morning, a voice was heard, the tekto hears for the first time, they may get scared, they called for prayer from the mosque (we were not surprised, since we are familiar with this). But it is also not pleasant, for those who are not connected with this religion and do not understand everything. But be patient. In the morning, a representative of our travel agency (TezTour) came to us - these are people who are bred for money. Don't believe them.... exactly the same tour that they offer can be purchased in two, and if you're lucky, and three times cheaper. I can say one thing, we (for the sake of interest) traveled with a travel agency and bought tickets on the street at the HERO agency. We enjoyed with HERO. Firstly, the price is three times cheaper, the guide, who speaks pure Russian, the food is ok, one thing is probably a nuance - the condo on the bus is a little worse, but this is insignificant, everything is OK for rest. There are other tours, but we didn't try. This is everyone's business. The hotel itself has friendly waiters, bartenders and some chefs. At the reception, everyone seems to be talking to you, but you seem to feel there, as if they are paying you. The beach is 15-20 minutes by bus, although the transfer is free. But only twice a day. At 8.45 and at 14.30. Drivers in Russian do not understand well, but very pleasant. There is no toilet on the beach, so decide all your affairs in advance... For those who are going to relax with small children, this hotel is contraindicated, since the food there is ahhh. Sharp and uniform. You will not see porridge or soup, maximum hominy. Our child (I repeat 12 years old) ate rice and tomatoes with cucumbers there. We tried to eat in cafes. Once, leaving the "restaurant" we saw a cockroach....it was twice as large as our "home-Russian" cockroaches. If the room overlooks the pool, then you will listen to the exclamations of drunks all night. Drinks are all inclusive from 10 am to 11 pm. Beer - one water, the rest did not try. The coffee is also fu. But water Free, not in limited quantities. In general, the hotel is 2 stars and then in a good mood. I forgot to say that Wi-Fi catches mainly on the first floor, and even then not always. It is very rare to catch in the room. Forgotten: housekeeping. Cleaned only where my cosmetics stood. It seems to me that the toilet was washed probably once, we bought toilet paper ourselves, since we wait from them....we changed the shampoo after 6 days (it’s good that we took ours with us). The safe has not been used, all valuables are in place. By the way, there is a plus - food can be taken to the room (secretly true, but no one was indignant). And Rafael also walks there and offers to go to his fur salon, the price tag is the same as in our boutiques.
Translated automatically from Russian. View original
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