Дуже розчаровані відпочинком у Grand Hotel Derin. Very disappointed with our stay at Grand Hotel Derin.

Very disappointed with our stay at the Grand Hotel Derin. I do not recommend it!
Unfortunately, after 10 days of vacation, we still did not understand why this hotel has good reviews.

The room is a separate story. During the entire 10 days of stay, the room was not cleaned at all. The bed linen and towels were not changed properly, in general, there was an impression of a complete lack of normal service. This is simply unacceptable for a hotel.

The food is very poor. The food is monotonous, the choice is small, the quality is far from what you expect when staying at a hotel. Every day the choice and desire to eat there became less and less.

The beach is dirty and unkempt. I wanted to come to the sea and relax, and not see garbage and untidiness around. It seems that the beach is practically not monitored.


The staff is another big disappointment. The general manager at the reception left a particularly unpleasant impression. Communication with guests was far from what it should be like in a normal hotel. Instead of helping and solving problems, there was a feeling that money and additional payments were the first priority.
I do not recommend Grand Hotel Derin. For this money you expect at least basic cleanliness, normal food, a well-groomed beach and polite attitude towards guests. Unfortunately, we did not get this here.