Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
4.0
Cleanliness:
2.0
Food:
2.0
Amenities:
2.0
When choosing a tour at the main office of Sunrise on Paveletskaya metro station, the manager Streltsova V. Yu. She said that they basically do not work with bad hotels. But, either they themselves do not know what they are selling, or they simply “push” a low-quality product, but in reality it turns out that they still work.
1) Location. The hotel is far from the center. The agency said he was in the CENTER!
But in fact, in order to reach it, you need to walk through the deserted streets for about 15 minutes. It is simply dangerous for a girl who arrived alone. I will not describe in detail the stories that I heard there and happened to me personally. I will say briefly, returning from the market, at 10 o'clock in the evening and walking along the deserted streets to the hotel, passing by, I was grabbed by the ass by some kind of Turk. And then, turning around, he followed me... it’s good that there was a car with people around the corner, and then my hotel was already there. But there is little pleasant... near the Forest . .
2) Food. Much has already been written about her. Meat was given once in 14 days. Well, in general, a lot has already been written about the food of the hotel itself, I’ll just say that it’s all true.
Yes! What killed the most was the lack of hot water after 6 PM! Since for me the availability of water in the evening is a fundamental issue. If I had known that it was not there, I would never have chosen this hotel!
3) Beach. The agency said that there is a free bus to the beach. But they concealed the fact that you won’t be able to get back if you don’t show a ticket for paying for a sunbed!
In general, this is briefly about the hotel. Anyway, there are so many reviews, and I don’t want to repeat the same thing.
I will only add that in Sunrise it turns out to be a normal phenomenon - the transfer of a flight to an earlier time. Thus, the day you paid for simply disappears. Before me, people were picked up from the hotel at 3-4 in the morning, instead of the usual 13-14, and my flight was also rescheduled. Instead of leaving at 17.00, I flew out at 8 in the morning.
Naturally, no breakfast, no dinner, no sea... although it was the number of days and not nights that were paid. Before that, I always flew through Tui, probably 9 times, and there were never such surprises with an early departure.
It is also striking that the tour operator Sunrise Tour, from which a ticket to this hotel was purchased, answers all claims that she has fulfilled her obligations. They apparently call it an obligation to take a tourist and bring it back. And in what conditions he will live, this is of little concern to them. Although my rights as a consumer to fully provide information about the purchased product or service were clearly violated.
1) Location. The hotel is far from the center. The agency said he was in the CENTER!
But in fact, in order to reach it, you need to walk through the deserted streets for about 15 minutes. It is simply dangerous for a girl who arrived alone. I will not describe in detail the stories that I heard there and happened to me personally. I will say briefly, returning from the market, at 10 o'clock in the evening and walking along the deserted streets to the hotel, passing by, I was grabbed by the ass by some kind of Turk. And then, turning around, he followed me... it’s good that there was a car with people around the corner, and then my hotel was already there. But there is little pleasant... near the Forest . .
2) Food. Much has already been written about her. Meat was given once in 14 days. Well, in general, a lot has already been written about the food of the hotel itself, I’ll just say that it’s all true.
Yes! What killed the most was the lack of hot water after 6 PM! Since for me the availability of water in the evening is a fundamental issue. If I had known that it was not there, I would never have chosen this hotel!
3) Beach. The agency said that there is a free bus to the beach. But they concealed the fact that you won’t be able to get back if you don’t show a ticket for paying for a sunbed!
In general, this is briefly about the hotel. Anyway, there are so many reviews, and I don’t want to repeat the same thing.
I will only add that in Sunrise it turns out to be a normal phenomenon - the transfer of a flight to an earlier time. Thus, the day you paid for simply disappears. Before me, people were picked up from the hotel at 3-4 in the morning, instead of the usual 13-14, and my flight was also rescheduled. Instead of leaving at 17.00, I flew out at 8 in the morning.
Naturally, no breakfast, no dinner, no sea... although it was the number of days and not nights that were paid. Before that, I always flew through Tui, probably 9 times, and there were never such surprises with an early departure.
It is also striking that the tour operator Sunrise Tour, from which a ticket to this hotel was purchased, answers all claims that she has fulfilled her obligations. They apparently call it an obligation to take a tourist and bring it back. And in what conditions he will live, this is of little concern to them. Although my rights as a consumer to fully provide information about the purchased product or service were clearly violated.
Translated automatically from Russian. View original
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