The hotel is good for 4 *, the reception is just awful

Written: 12 september 2021
Travel time: 31 august — 7 september 2021
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 5.0
Cleanliness: 7.0
Food: 7.0
Amenities: 10.0
Stayed at this hotel with my sister. What to say. . . I don't even know where to start. The general impression of the hotel is good: the territory is green and not large, cozy, has its own beach with pebbles and a gentle entrance to the sea, there are sheds. There are enough beds for everyone. The sea is great. It is a pity that the mattresses were removed from the sunbeds due to the coronavirus. Lying is not very pleasant. There is a pool for children and adults. Despite the fact that of course the rooms are tired and in need of repair. The food is very good for a quartet. They expected the worst. Minus: the administrator of the Georgians at the reception. Initially, they settle in an unsuitable room, and then demand $ 35 for relocation. Plus, boorish attitude and communication. We were placed in building 9. Disco until 12 midnight. It feels like a music speaker is right in your room. In general, the hotel staff is good. The spa is wonderful. The masseurs are great. Special thanks to Dima the administrator and Elman the massage therapist, Lyuba the masseuse for the courteous attitude and client-oriented approach. Regarding the animation, I can’t really say anything special - it’s standard. Plus, for families with children there is a children's disco.
Translated automatically from Russian. View original