Former 5* abandoned to 2*

Written: 11 july 2021
Travel time: 30 june — 5 july 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 4.0
Cleanliness: 2.0
Food: 7.0
Amenities: 4.0
Hotel Maya World Imperial 5 * congratulates you with a dozen "fragrant" garbage sheds past which you drag with suitcases on foot, as the bus does not pass there.
The receptionist is in no hurry to serve you, because he has an important telephone conversation for 5 minutes. To save you time, you will be asked to hand over your passports and go to dinner. After registration, you will be escorted by the concierge to the room, which can be reached by a shabby elevator with the same "gilding" (remember that the hotel is 5 *). The room greets you with a loose card-pass holder. But the adventure doesn't end there! In the room you will find out that the light only works in the hallway and the toilet, a double switch on the wall in the room, as they say, "to the light bulb. " After complaining about the lack of light, the receptionist will offer you to drink alcohol while the technician inspects the room.
If you say that you will wait in the lobby for the result, do not expect to be informed about the work done.


Returning to the room, you will see the result of the work - one bedside floor lamp is lit. Not a problem, you say - there are already three floor lamps! Here are just one socket for three floor lamps. The double wall light switch in the room turned out to be fake. Paying attention to the ceiling, you will not see a trace of the lamps there! Well, the romantic highlight remains. But the traces of burning cigarettes on the pedestal, the loud noise of sewer masses carried through the room, as well as karaoke on the street with the performance "Young lad, everyone wants to dance with you" can ruin your romance, etc.

The site indicated that the last renovation of the hotel was in 2020, but in the middle of 2021 you will see repairs in the style of Ravshan and Jumshut: the wallpaper is peeled off, in some places they are even painted, dirt on the wall looks like from feet (who walked under the ceiling?
), mold in the shower, a toilet flush button with traces of torture, a closet like in terrible children's camps, hangers without hooks and rags hanging on the ceiling from paint, as well as an air conditioner with a built-in tractor. And do not forget that since this is a 5 * hotel and the All inclusive package, you will have to pay extra for WI-FI (for each device separately). And after a general meeting with the guide and other guests, it turns out that your room is just super luxury compared to others (room without windows, non-working air conditioning in the heat of +50, broken shower, no warm water, broken card holder and refrigerator, which heats, not cools).
Have a good rest in other hotels of the world!

Upon returning, the TUI operator's website still continued to wave "Recommended".
Translated automatically from Russian. View original