Самая жуткая жуть и кошмар The most terrible horror and nightmare

Read a lot, be patient, but finish reading. Otherwise, you will be the same, I am not afraid of this word, - victims, like us. We rested in a large friendly company: first our family arrived (two parents, and my sister and I (16.19 years old)), five days later we were waiting for relatives (a married couple). It is necessary to make a reservation that the tour was bought back in February for a tidy sum. Regarding accommodation, we booked two double rooms: one with a double bed and the second for me and my sister with two single beds. Arrived early in the morning, by 10 o'clock they brought us to the hotel. We put on bracelets, filled out questionnaires and started talking about settling in. The guy at the reception took his parents to the sofas and began to tell that at the moment there were no free rooms, he would be free in the evening or next. in the morning, but for $30 they can put the four of us in a ‘great family room’.
Naturally, there was nowhere to go, I wanted to quickly change clothes, take towels and go to the beach, so the money was given away - the boy from the reception escorts us to the desired housing. Now what we saw when we entered. There can be no question of any family number. As you enter, on the right is a toilet shower sink, fitted in a footage of 1.5X1.5; on the left is a closet, inside it is a safe, and then the room itself, approximately 4X3. On the left is an old TV, a mirror and a table, on the right (the most interesting feature of the family room here) in the middle is a double bed, to the right of it is a couch (namely a couch! ), on the left, respectively, a folding bed in assembled form. Horror gripped all four. There in the truest sense of the phrase was not enough space! ! Four adults in a tiny room! The mother immediately began to lose her nerves. There was nowhere to go, it was necessary to wait for the evening. Brightened up this expectation SPA. Very nice women and good service in terms of massage, hammam, masks, steam rooms.
Here it is worth mentioning the kitchen. Regular Turkish. Nobody left hungry. Everything was enough, everything was fresh. I never understood the reviews where they write that there is nothing to eat in such hotels. Nonsense. Ofk there are no lobsters and black caviar, but immediately pounce on all kinds of Turkish salads with their specifics, and then moan for 3 days from indigestion, is also such a thing. The dining room was always clean and there was enough space, even though it was not big. There are no questions here. The long-awaited evening has come. The time was about 6, and just at the same time the meeting with the guide was scheduled. His name is Aslan. God forbid you ever meet such people. Everyone came on nerves, greeted us and asked why they couldn’t accommodate us in two rooms that were paid for six months ago. Aslan can't say anything. He excuses himself with the fact that he is the host and cannot do anything (he works allegedly from the company 'hit holidays').

The conversation turns to raised voices, since the direct duty of the guide is to solve the problems of the guests. Aslan refuses to do anything. When the whole hall already heard almost swearing from his father, who demanded to invite the hotel manager to at least clarify something, Aslan was not at a loss and started threatening, you say don’t raise your voice at me, let’s go out into the yard ( ABSOLUTELY SERIOUSLY! ) and everything is like that. In general, the screams on the entire lower floor were apparently so strong that the manager, a Turk, himself came out and approached us in a nook, where Aslan refused to call the manager and renounced everything. The manager (unfortunately, his name was never found out; tall, thin, about 55-60 years old, gray-haired, he was always in a flowery or red plaid shirt when they saw him) spoke only Turkish and a little English. When he approached, our dear Aslan seemed to explain to him in his own way what the bone of contention was.
And after the conversation, the guide with an unshakable expression on his face replied that there were no places. This is where I intervened. Explained the situation in English. The answer was still the same - that is, none. Then everything was already on the verge, we decided to call the gendarmerie and call the embassy. The reasons for this were very clear. The manager also got very nervous, started shouting at us in English, they say, pack your bags and leave the hotel. The mother has tears, no one knows what to do and how to be. There could no longer be talk of a calm conversation. I approached the reception desk with my father and with this manager, who suddenly instructed the wards at the reception to look for something on the computers. And then he told me that wait five minutes, they will give you a room for the night in a nearby hotel and leave this one (in which they settled in the morning). We were ready for anything, at least not to sleep like herrings in a 4x3 room. After another 5 minutes, SURPRISE, A ROOM IN THIS HOTEL IS FOUND! My sister and I were placed there.
By the way, the room is bigger than the parent one, on the ground floor (the other one is 4). Exactly the same, only the layout is a mirror image. The windows overlook another hotel, wall to wall. Yes, it already was and it didn’t matter, in fact. We were incredibly happy and VERY SURPRISED that the hotel still had a free room. As it turned out later, and not one. About accommodation and stay a little lower. The result of the first evening was as follows: after an hour of scandal, swearing, and the willingness to call the police and go to the embassy, ​ ​ by magic, the room (by the way, cleaned, that is, ready for living) was miraculously found. Thus ended the first day of vacation. Further more. In general, the hotel is not bad. Economy - yes. And on everything: from electricity to staff (namely, two Kyrgyz maids, who in shifts must serve a cloud of rooms in one wing in 3 hours).
Naturally, specifically in our room (by the way, room 1021 itself), for example, was not cleaned for 3 days. In principle, everything was cleaned, and not dirty, but! elementary to change the trash cans and towels (volume of two glasses) of course it was necessary. A couple of days later, another twist. Minus housing on the first floor. Ants have invaded us! At lunchtime, after sleeping, we woke up, and a whole anthill was crawling out from under the bed! It was just creepy. We ran to the reception, in horror asked the maid to come to the room. The parents were also invited. The father himself had to move the bed to spray the remedy on them. Everything turned out to be simple. A gap in the corner of the room against the walls from the street and a stain from sweet water under the bed. The stain is old. We don't drink sweets. The problem was solved, but not for long. A couple of days later, ants again climbed out of the crack. Every day I had to hang a sign asking for cleaning, not so much because this cleaning was needed, but because it was necessary to poison the ants.

Like this.
On July 15, relatives arrived: a married couple - our aunt and uncle - came to Onkel, and also relatives - a family - young people and a 3-year-old child - a girl, came to a nearby hotel. And, you still need to stipulate that the pier on the beach is paid. Sunbed for the day - $10. On the morning of July 15, we decided to book a day at the pier for our entire company: 8 people (the child was not counted). Since the guests are from another hotel, they were asked for $ 20 per person. At our reception, the staff put hotel bracelets on them so that the waiter served and there were no problems with the staff. Total paid $80 per day. The waiter brought some water, beer and grapes from the hotel. The sun loungers there were under a canopy and the people are not like sardines on the beach. Expensive, but still it was ok.
And in the evening, instead of having dinner in the dining room, we decided to try the restaurant, again, all together. Negotiated with the manager of the dining room. Here's a catch: the restaurant, it's kind of free, but for service from each person for $ 15. OK.
Booked this unfortunate restaurant. Place in the basement. One long table, like in that fairy tale about the wedding. There was no music. It smelled of dampness. Until they somehow asked the waiter to turn on the TV, at least for some background, there was generally darkness. Dishes were brought at intervals of 30-40 minutes. A nightmare. Personally, I waited for the soup (fish, peppered) and left. Then, from the unusual, breaded squid was served - delicious, and, finally, fish - there was sea bass, which, according to the family, was also quite tasty. Actually, the whole restaurant came out on this. The alcohol was all from the bar in the dining room - the same wine (in the beginning I ordered pink, when it was brought, it was impossible to drink - simple alcohol, diluted with some incomprehensible syrup) and beer. Like this.

As a result, no one had such a normal dinner. Much worse than in the dining room (at least we ate there). We have never thrown so much money into the waste.
The bartender in the evenings in the dining room is some incomprehensible Turk.
She smiles at the girls, tries to ask her name and stuff like that.
Animators - the only real plus of this hotel! Excellent team - girls: Lena, Katya and Eugene. They are the only ones that cheer you up. They never even paid attention to the animation in the hotel, because it was not necessary - they themselves had a good rest (in Turkey it was our 4th time), and here it was only this team that made fun. Thank them.
On July 19, in the evening, at the tables in the outer courtyard of the hotel, we again gathered to celebrate, so to speak, departure. Our family left the next morning. The guys stayed for a couple more days. Our uncle and the girl (aunt's sister) went up to the room for their fruit and a bottle of normal wine. In general, everyone sat until 12 o'clock, and went to rest. On July 20, a bus was supposed to pick us up from the hotel at 16:30. Check-out from the rooms at 12:00. In order not to wait four hours in the hall, but to spend extra time on the beach, the parents decided to extend the rooms until 16:00.

One room per hour cost $10. In total we had to pay $80. At 11 am, my father and I went to the reception - I to check in for the flight, my father - to renew the rooms. The girl at the counter too kindly asked dad to go to the corner to those sofas where there had been a scandal on the first evening. When I accordingly went with my father, she called me, and just as politely asked, literally: "for now, sit down here on the sofa. " This moment alerted me, but it’s not worth attaching much importance, I thought. In the corner sat, who would you think, surprise: Aslan and the manager onkel)). After 10 minutes, the father gets up, sighs heavily and nervously and goes to the beach for his mother. When I asked what happened, the answer was astonishing: they demand $2000.!!! ! ! Like this. The final nightmare has begun. Lyrical digression is small: there was a feeling that this hotel was cursed. And the whole administration.
You don't have long to torment yourself by reading, but it doesn't compare to the turmoil in this hotel. When everyone came, the essence of the question for $ 2k was this, literally: “yesterday at 11 at night, your friend (that is, uncle) took some girl to his room. He is a pimp and the girl is a prostitute! ". We sit in shock and try to build a dialogue and explain that: firstly, this girl is wearing the bracelet of this unfortunate hotel, which you yourself put on her hand 5 days ago; secondly, they passed! through the reception! and a security post on the street, where NOBODY asked a single question about what kind of girl she was and for what purpose she went up to the room. When the scandal again escalated into a hysterical scream at each other, we began to ask to be shown a video from the surveillance cameras in the hall, where it is perfectly clear that this is our relative, who spent the whole day on July 15 on the territory of the onkel, wearing a bracelet that no one to her didn't withdraw at the end of their stay here (EVEN THIS IS THEIR DUTY! ).
And then, like lightning struck: we STUPID revenge and extort money! ! ! Just imagine, we are asked to give about 70 thousand rubles for nothing! ! ! Then, in full determination (by the way, the manager was completely furious, started running back and forth, salivating, eventually hid in a closet behind the registration desk and did not leave from there), we again went to the counter, where the same girl was asked (she is Russian-speaking) to show the price list for all services, fines, etc. , call the police, and show recordings from surveillance cameras. This is where the circus began. She looks at us and says, they say, how much the manager and guide told you to pay for the extension of the room, so pay. The father asks, but she cannot say anything, how much it costs; the girl is lost and suddenly does not understand what is at stake.
Another receptionist comes up, hitherto unknown, they speak Turkish and in broken English we are trying to figure out how much we still have to pay for the extension of the rooms. For unknown reasons, no one can show the video from the cameras, no one calls the gendarmerie either, the demands to call the police are answered ‘now’ and the freak show is repeated anew. As a result, according to incomprehensible calculations and numbers by the stars, the parents paid $ 200 for the renewal. Not 80 (as in the price list, but not 2000), as the manager and guide extorted. There were no nerves left, at four o'clock relatives came to see off, including a family from a neighboring hotel - and that same girl with a child in her arms. Then a guide passes by, and we ask if she looks like a prostitute, already in calm tones and with sarcasm of course, to which the guide with a smirk says that he is nothing, that he was just translating and his hut is on the edge.

When asked about his last name, an amazing face and sarcasm ‘Why do you need it? )' did not say. (Here, by the way, if someone knows something about him, please leave a comment, because they thought to write a statement already at home, in Moscow, for extortion during execution, for threats a la 'let's go out', and for insulting a pimp and a prostitute without the slightest evidence. It is very likely that he is a citizen of Russia). The result is that sitting on the bus and at the airport, we could no longer wait to fly home from this Turkey as soon as possible, and never come back here again. On the fourth trip there, no one could have thought that something like this would happen and the vacation would be so ruined. For those who haven't decided yet, REMEMBER! ! Look for some chain and big hotel!
Of course, everyone understands that 5 stars here is not 5 stars in Spain and in Greece and in another European country, that Turkey has its own decisions about stardom, that the Turks are corrupt, and without a chocolate bar or a block of cigarettes, you will not be given a normal number , but in order to get to such spent nerves, vacations and money .......... such is the Onkel hotel.