Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms:
9.0
Service:
10.0
Cleanliness:
8.0
Food:
10.0
Amenities:
10.0
As usual, most of the bad reviews are written either by inadequate people or by those who want to get royal apartments with royal food for a small price.
The hotel is really urban. Probably many do not know how to read information about where they are going before the trip, and therefore disappointment occurs. But in fact the hotel is very conveniently located for Kemer. Everything is nearby: shopping malls, pharmacies, tour agencies, a beautiful port with cozy restaurants and a beach.
Check-in went as usual. We arrived at about 8 in the morning, we were politely greeted, invited to have breakfast and informed that, according to the standard rule, we can check in from 14, but they will try to prepare the room by 12. We did not watch at the reception, having breakfast, we went to enjoy the sea until lunch. After 13 we calmly got a room.
The room is pleasant enough. We had a mountain view. The shower room is not very big, the room itself is spacious.
Cleaned well and regularly.
The beach is great. The sea is beautiful. The proximity to the port is a real highlight. If you swim near the buoys, it is very interesting to watch boats, boats and ships.
There are always sunbeds. But on the first line is unlikely, as the towels of missing people appear on the sunbeds in the morning. However, nothing new.
You can also lie on the pier. Especially true in the afternoon, when the time is approaching sunset. On the pier you can catch the last sun when it is no longer on the beach itself.
The staff at the hotel is friendly. The beach is cleaned regularly, drinks and snacks are served.
The food is quite varied. If you do not wait for the premium menu, then everything is very even on the level. Grilled meat, vegetables, potatoes - especially delicious. Always a lot of fruits, sweets, vegetables, snacks. Orange juice for breakfast.
Probably the main drawback (albeit indirect) of this hotel is the TUI operator.
Zero customer expectation management. The hotel is being sold as a day&night concept. In fact, there are no evening programs now due to the coronavirus. In some other hotels, nothing has been canceled. Because of this, people have questions why no one warned about this, then these people walk around with disgruntled faces, and TUI gets its well-deserved negative feedback, although this could have been avoided.
Moreover, the impression is that the hotel guides are already very tired from the super long season of 2020 and simply cannot wait for all the guests to leave. Everything is very sluggish, without interest, enthusiasm and sometimes professionalism. I do not want to go into details, but there were unpleasant nuances when buying an excursion from TUI. We also took a few more excursions from the official Ginza Travel, and everything was fine.
On the way back to the airport, the TUI worker forgot the tourists in the souvenir shop, they shouted to stop the bus...
In general, if there are unpleasant impressions, then only those associated with TUI representatives.
In general, the hotel is excellent, value for money is excellent. Rest turned out bright and rich)
The hotel is really urban. Probably many do not know how to read information about where they are going before the trip, and therefore disappointment occurs. But in fact the hotel is very conveniently located for Kemer. Everything is nearby: shopping malls, pharmacies, tour agencies, a beautiful port with cozy restaurants and a beach.
Check-in went as usual. We arrived at about 8 in the morning, we were politely greeted, invited to have breakfast and informed that, according to the standard rule, we can check in from 14, but they will try to prepare the room by 12. We did not watch at the reception, having breakfast, we went to enjoy the sea until lunch. After 13 we calmly got a room.
The room is pleasant enough. We had a mountain view. The shower room is not very big, the room itself is spacious.
Cleaned well and regularly.
The beach is great. The sea is beautiful. The proximity to the port is a real highlight. If you swim near the buoys, it is very interesting to watch boats, boats and ships.
There are always sunbeds. But on the first line is unlikely, as the towels of missing people appear on the sunbeds in the morning. However, nothing new.
You can also lie on the pier. Especially true in the afternoon, when the time is approaching sunset. On the pier you can catch the last sun when it is no longer on the beach itself.
The staff at the hotel is friendly. The beach is cleaned regularly, drinks and snacks are served.
The food is quite varied. If you do not wait for the premium menu, then everything is very even on the level. Grilled meat, vegetables, potatoes - especially delicious. Always a lot of fruits, sweets, vegetables, snacks. Orange juice for breakfast.
Probably the main drawback (albeit indirect) of this hotel is the TUI operator.
Zero customer expectation management. The hotel is being sold as a day&night concept. In fact, there are no evening programs now due to the coronavirus. In some other hotels, nothing has been canceled. Because of this, people have questions why no one warned about this, then these people walk around with disgruntled faces, and TUI gets its well-deserved negative feedback, although this could have been avoided.
Moreover, the impression is that the hotel guides are already very tired from the super long season of 2020 and simply cannot wait for all the guests to leave. Everything is very sluggish, without interest, enthusiasm and sometimes professionalism. I do not want to go into details, but there were unpleasant nuances when buying an excursion from TUI. We also took a few more excursions from the official Ginza Travel, and everything was fine.
On the way back to the airport, the TUI worker forgot the tourists in the souvenir shop, they shouted to stop the bus...
In general, if there are unpleasant impressions, then only those associated with TUI representatives.
In general, the hotel is excellent, value for money is excellent. Rest turned out bright and rich)
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Terrible hotel
- Bad hotel, I do not advise anyone to go there
- Old, low level
- Nice hotel but some cons
- Didn't like it, doesn't match 5*
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