Очень посредственный отель Very mediocre hotel

Before choosing a hotel, my husband and I re-read and reviewed so much that by the start date of the trip it seemed to me that I had visited all the hotels in Turkey, and they were all approximately the same. I wanted to go to Kemer, because before that I had been to Belek, to visit another landscape zone. Nature in Kemer is really richer, the sea is better. The rest (the hotel itself) is a disappointment. In the first two days, my husband and I could not understand how we could survive 2 weeks here, although we always went on vacation for 2 weeks and this seemed not enough. We arrived at the hotel during dinner. We had dinner and decided to explore the area. The territory of Queen's Park according to the description (60000 sq. m. ) was rated as large, because the hotel in Belek, where we rested in 2006, had a territory of 4.000 sq. m. m. But when we walked through the territory of Queen's Park, we got the impression - no more than 3.000 sq. m. m.
The hotel creates a feeling of cramped: there is especially nowhere to walk, there is not a single bench-swing-swing (as it was in the Belek hotel) so that you can just sit (neither drink nor eat, but just sit and breathe the air away from the scurrying from bar to bar Soviet people who have seized upon "all inclusive"). Such pleasure could not be obtained here. You can sit only in the room, in the dining room, in the lobby bar, in the pool bar, in the snack bar, on the sunbeds by the pool or on the beach.
The territory of the hotel is very poorly planned: approximately 50% of its territory is occupied by the hotel building itself. Restaurants were placed under two parallel buildings of the hotel. And if under one of the buildings there are 3 a la carte restaurants, then under the other - the so-called main restaurant (it really pulls on the canteen).

Our room was located just above the main restaurant (the room was ordered from the tour operator according to the following parameters: side sea view, pool view, towards the villas), where, apart from the strong smell of food (especially in the evening, when some dishes are cooked on the street) , sounds a "beautiful" melody of hubbub, ringing and grinding of forks and knives on plates. Our attempt to change the room to the same one, but only in the opposite building (there are a la carte restaurants open only in the evening and there is no such hubbub from those who eat), was not successful. Obviously because we asked to do it without slipping 20 bucks (free) - tired of paying for something that should be free. At the reception, we were told that there were no available rooms and we were very lucky, because other vacationers have rooms in general on the second floor right above the kitchen. Here explain who so could plan the hotel, which is also assigned 5 stars???!!!
The room itself did not cause any particular complaints.
The only thing is that the gel was constantly flowing into the bathroom, the liquid soap near the washbasin had to be squeezed out, leaning with all its weight, the shower hose was splashing, and our attempt at the reception to explain the problem was unsuccessful. We have come to terms with this. The mini-bar, after two days of reminders and my warning that we would not approach the reception with this, was replenished daily (sprite, cola, cola light, fanta, two bottles of water 0.5 each). The central control air conditioner did not work well: when it was set to 0 or 22 degrees, the temperature of the air blown out by it did not change (the most interesting thing is that when trying to use the air conditioner for heating (from +22 to +30), the temperature of the air blown out by it remained the same). It was lucky that in September it was no longer +50 (as we were told, it was in August) - we did without air conditioning. We understood that there was a problem with air conditioning throughout the hotel: neither in the dining room nor in the lobby did the air conditioner work at all.
The glass doors-windows were simply moved apart and drafts were created. Doors opened in the corridors of the buildings and a draft was also created. As a result, half of the vacationers coughed and sneezed, my husband and I were no exception either - we got a runny nose, and I also got a temperature. When we asked the staff why the air conditioners did not work, they answered that many people were sick from them (!!! ! )

There is nowhere to lie near the pool, all the sunbeds are close to each other, sometimes it was difficult to approach your sunbed if you miraculously managed to take it. On the beach - there are no free sunbeds either, if you go to the sea at about 10 o'clock. By 11 - 11.30 sunbeds were already freed by those who occupied them from 6 in the morning (or maybe from 4.30 - early breakfast time: ) ). That is, it was as problematic to take your place under the sun as in the Crimea.
According to our observations, my husband and I came to the conclusion that the hotel staff had the task of creating the impression of a fully loaded hotel (read - very in demand) - as soon as a certain number of free sunbeds appeared, they were immediately stacked on top of each other and dragged to hell .
The beach itself is small, but clean, the sea is excellent: warm and transparent, which was not in Belek.
I can’t understand why many people who left reviews about this hotel on the site were delighted with the staff of the dining room and bars! I am very far from admiration. For the most part, it’s normal, but there were cases that discouraged any desire to go to Turkey next time. Since the hotel has a buffet, you, of course, pick up your own food and sit down at a table where the staff should lay out cutlery, napkins and bring you drinks at your order. Once for dinner, sitting at a table, we began to wait for the waiter.
Realizing that there were a lot of people (just last weekend a lot of Turks arrived), I raised my hand as a sign of a request to come to us. A group of 4 waiters at that time was talking cheerfully among themselves, then they dispersed without even looking around. To get attention, I made a few snaps with the fingers of my raised hand, which was noticed by one of the waiters. You just had to see HOW and with WHAT expression on his face he approached our table - I felt uneasy. I said what we need, and when he brought our order, I asked if I had offended him with something that he was serving us with SUCH an expression on his face.

He said that he really did not like my snapping of his fingers, and he told me this so defiantly that I could not stand it and told him to keep in mind that I am vacationing here and I pay money for it, and HE works and earns money at my expense , and works as a waiter who is not considered humiliating when addressed in this way. But the funny thing is that literally two tables from us sat a Turk who, just like me, sat with his hand raised for a minute, and then began snapping his fingers. THIS same waiter with a completely different expression and with a different manner ("What would you like? ") Approached the Turk and with a smile, served him at a run.
By the middle of our stay at the hotel, Bellis began to be in great demand - everyone ordered it without exception and, since very little liquor was poured, several servings.
Apparently, the Turks saw through this and began to make the so-called Bellis cocktail: they mixed cocoa with milk and added a little (for smell) liquor. The cocktail was already poured much more. My husband, standing in line at the pool bar, noticed that two Turks were also ordering Bellis in front of him, the bartender pours them from a bottle, his turn comes up, he also orders Bellis, the bartender serves him a mixed drink. The husband says: "Give me Bellis, it's not Bellis! " - the waiter continues to insist that this is him. Then the husband simply said: "Pour from the bottle! " Doing a favor, he poured.
There was a case when the waiters of the lobby bar literally snatched a cheesecake from my hands, which I took in the dining room, located a stone's throw from the lobby bar, to eat with Turkish coffee (it is brewed only in the lobby bar), i. for example, what was poured in the dining room called coffee, I, for example, could not drink.
Very often, waiters in canteens and bars will try to take away half-filled plates, which you “left unattended” for a few seconds, planning to finish everything, or a half-full glass. It’s just amazing: sometimes the waiters themselves looked indignantly at the food left on the plates, and right there, from under your nose, they take away what you took for yourself to eat. At the same time, there was a case when we had to take a table that had not yet been cleaned after the previous "eaters" and we called the waiter to remove the dirty plates, but for some reason he began to grab the still untouched plates we had brought in order to take them away, and not that , which obviously needs to be carried away.

In the evening, there is a catastrophic lack of illumination of the territory. Nirazu for 2 weeks the hotel was not illuminated as shown in advertising catalogs. If you look at the hotel from the beach in the evening, then it, in comparison with other nearby (and worse) hotels, is absolutely dark.
Several times at night we encountered the fact that the entire territory of the hotel (with the exception of a weak light in the lobby) was not lit at all.
In general, - nothing unremarkable hotel, which, by and large, does not pull on 5 stars. One of its biggest drawbacks is the contingent of vacationers - 95% of the citizens of the former Soviet Union, who, apart from Turkey and Egypt, have never been anywhere abroad. From the composition of vacationers - and all the other shortcomings. Due to the fact that 95% is a scoop, the hotel staff, for sure, is guided by the rule "It will do for you! "
Tip: those who have already managed to see something in the world - look for another hotel, where, first of all, there is a smaller "scoop". And if at the same time such Turkish hotels go off scale in price, you should look for other competitive routes.

We came to the conclusion that the plan of the hotel is of great importance, so the hotel must be chosen based on its plan.
We urge everyone who rests in any hotel to take pictures of hotel plans and post them on similar sites - so we will help each other choose what everyone likes!