Terrible hotel management

Written: 15 july 2021
Travel time: 1 — 11 july 2021
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 7.0
Food: 10.0
Amenities: 8.0
I'll start with the most unpleasant, this is the reception and administration, which are located in one place.
Totally unprofessional, mean, rude and incompetent.
Be prepared that they will not rush to help you there, but will blame you for all your problems at the hotel.
The air conditioner stopped working, so you forgot how to use it.
Low quality bracelets that keep coming loose and falling off your hand, be prepared to pay for the loss.
Rude attitude means you are to blame. . .
I can go on for a long time. . .
There are no Europeans in the hotel, I'm not surprised, the hotel does not match the price.
The rest of the staff are very friendly!
The restaurant has good staff, cleaning ladies and handymen are also very nice.
Beautiful beach.
Translated automatically from Russian. View original