Doesn't qualify for 5 stars

Written: 2 august 2017
Travel time: 13 — 23 july 2017
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 2.0
Cleanliness: 2.0
Food: 5.0
Amenities: 5.0
Checked in quickly (arrived at 4pm). There was no dinner. The snack menu is very limited. To the beach 7-10 minutes at a slow pace. The beach is normal, near the bar on the beach is dirty. The restaurant is more like a dining room, very hot, not enough seats, dirty. Food is ok but no frills. The rooms are not cleaned, you have to ask very many times, towels are not changed without insistent demands. The staff is somewhat rude. Children picked up a virus and a terrible allergy in the pool, the doctor confirmed, but "stole" 100 dollars. for pseudo-treatment, actually deceiving us. We did not receive any apologies from the hotel administration, let alone compensation. The sea, the landscapes are excellent, but it could have been cheaper in 3 *. There is nothing in the restaurant at night. Checked out at 3 nights without breakfast, even without dry rations. Do not book tours to this hotel.
Translated automatically from Russian. View original