Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
4.0
Cleanliness:
6.0
Food:
6.0
Amenities:
9.0
Hello, we had a family vacation from May 14 to May 26.2013.
I always try to find time to write a review, because. I decide on a place to stay myself thanks to the reviews. Previously, I tried not to perceive the negative ones too much, they say they themselves are like that, they went with such an attitude, etc. , etc. , but you should still listen.
Get to the point. .
Arrived at 9:00 am, checked in at 2:00 pm. (international standard)
They were supposed to settle on a ticket in a two-room suite, in the main building. Everything was done as it should, the view from the windows is excellent, the room is satisfied.
Cleaning - floors were wiped every day, towels changed every day, and bed linen changed regularly, even things were folded. Great! Thank you very much.
The sea, the beach - everything is very close, clean, large pebbles, we were warned about this, we bought coral slippers, there were no problems.
The location is the biggest plus of the hotel, a beautiful view of the mountains, the sea, the territory along the coast is quite elongated, the main restaurant, bar, swimming pools, the main building - everything is very close to the sea. Yes, still within walking distance from Kemer, you don’t need to go to other stores, you can find there for every taste and price. (Clothing market on Tuesdays)
The territory is not very well-groomed, there are practically no beautiful plants (especially flowers), only an orange grove.
I liked the presence of hammocks, comfortable chairs overlooking the sea.
Food, service - when compared with other similar hotels, it’s not very good, mostly chicken, vegetables, tough beef, mostly heart, few greens, not always fresh, fish is not tasty, savings are very noticeable. Only with fruits is normal (strawberries, cherries, oranges, and other citrus fruits, apples, watermelons. Sweets are generally disgusting, mostly from semolina, there was no baklava, whipped cream, there were almost no cakes. Thank you there was ice cream.
They didn’t go to the snack bar at all, there were very few pizzas, they almost didn’t bake cakes, you need to look for ayran, ask.
The attitude in this bar is especially not pleasant, they do not respond to any requests, even the child was treated very unfriendly.
I really didn’t like the drinks, only black tea in teapots (not tasty), there were no bags of herbs, green tea at all. Coffee is tasteless, it is not clear natural or instant. there was no cappuccino like in other hotels, there were 2 types of coffee in the car - black and with milk, and that milk often ran out and was not topped up. There was also no cocoa.
From alcohol they drank only white wine, cheap, but compared to other wines it will do. But what surprised us later was that they began to dilute it with water, the color and taste changed. The first time they kept silent, they just didn’t drink, the second time it turned out that there was an opportunity to compare, in one glass it was yellow and sour, in the second it was almost white and there wasn’t even acid, we asked not to do this, we got a lot of indignation, we say the TUI brand , here water is more expensive than wine, they brought an unopened bottle, there was normal wine again. They supported us at the next table, they said that they open a lot of bottles and dilute it already there. In general, it is impossible to say anything there.
I came up to get ice cream for the child, I stand in line, they serve the children, one child could not explain what kind of ice cream he wants, shows vaguely, says they don’t understand him, I decided to help, I say, the child wants green ice cream, this “dzhigit” is very annoyed at me waving his hands, wait, don’t go at first child, with such contempt that I never came up for ice cream again. The attitude towards women was very felt in this hotel, this is not the first time in Turkey, I have encountered such staff for the first time.
Of course, this is how lucky, it was possible not to run into these people, there were also very friendly staff. A man who writes down in a la carte restaurants, everyone at the reception is very professional, in the spa salon.
I would very much like to pay more attention to the selection of personnel, because when you are offended, all other pluses become not the main ones. Probably our compatriots (a certain type) are already fed up with everyone there, and therefore there are such episodes. The hotels were mostly Russians and Ukrainians, even Africa and Kazakhstan. In general, you can relax if you are not touchy and you can answer rudeness, but is this really a cultural holiday...
Animation - we liked it, a lot of performances and humor.
Excursions - very expensive in the hotel.
SPA services - good, but expensive.
In general, we went on a positive note, on the whole we had a normal rest, the mood was spoiled several times, we survived, but I would return to the hotel where I rested last year.
I always try to find time to write a review, because. I decide on a place to stay myself thanks to the reviews. Previously, I tried not to perceive the negative ones too much, they say they themselves are like that, they went with such an attitude, etc. , etc. , but you should still listen.
Get to the point. .
Arrived at 9:00 am, checked in at 2:00 pm. (international standard)
They were supposed to settle on a ticket in a two-room suite, in the main building. Everything was done as it should, the view from the windows is excellent, the room is satisfied.
Cleaning - floors were wiped every day, towels changed every day, and bed linen changed regularly, even things were folded. Great! Thank you very much.
The sea, the beach - everything is very close, clean, large pebbles, we were warned about this, we bought coral slippers, there were no problems.
The location is the biggest plus of the hotel, a beautiful view of the mountains, the sea, the territory along the coast is quite elongated, the main restaurant, bar, swimming pools, the main building - everything is very close to the sea. Yes, still within walking distance from Kemer, you don’t need to go to other stores, you can find there for every taste and price. (Clothing market on Tuesdays)
The territory is not very well-groomed, there are practically no beautiful plants (especially flowers), only an orange grove.
I liked the presence of hammocks, comfortable chairs overlooking the sea.
Food, service - when compared with other similar hotels, it’s not very good, mostly chicken, vegetables, tough beef, mostly heart, few greens, not always fresh, fish is not tasty, savings are very noticeable. Only with fruits is normal (strawberries, cherries, oranges, and other citrus fruits, apples, watermelons. Sweets are generally disgusting, mostly from semolina, there was no baklava, whipped cream, there were almost no cakes. Thank you there was ice cream.
They didn’t go to the snack bar at all, there were very few pizzas, they almost didn’t bake cakes, you need to look for ayran, ask.
The attitude in this bar is especially not pleasant, they do not respond to any requests, even the child was treated very unfriendly.
I really didn’t like the drinks, only black tea in teapots (not tasty), there were no bags of herbs, green tea at all. Coffee is tasteless, it is not clear natural or instant. there was no cappuccino like in other hotels, there were 2 types of coffee in the car - black and with milk, and that milk often ran out and was not topped up. There was also no cocoa.
From alcohol they drank only white wine, cheap, but compared to other wines it will do. But what surprised us later was that they began to dilute it with water, the color and taste changed. The first time they kept silent, they just didn’t drink, the second time it turned out that there was an opportunity to compare, in one glass it was yellow and sour, in the second it was almost white and there wasn’t even acid, we asked not to do this, we got a lot of indignation, we say the TUI brand , here water is more expensive than wine, they brought an unopened bottle, there was normal wine again. They supported us at the next table, they said that they open a lot of bottles and dilute it already there. In general, it is impossible to say anything there.
I came up to get ice cream for the child, I stand in line, they serve the children, one child could not explain what kind of ice cream he wants, shows vaguely, says they don’t understand him, I decided to help, I say, the child wants green ice cream, this “dzhigit” is very annoyed at me waving his hands, wait, don’t go at first child, with such contempt that I never came up for ice cream again. The attitude towards women was very felt in this hotel, this is not the first time in Turkey, I have encountered such staff for the first time.
Of course, this is how lucky, it was possible not to run into these people, there were also very friendly staff. A man who writes down in a la carte restaurants, everyone at the reception is very professional, in the spa salon.
I would very much like to pay more attention to the selection of personnel, because when you are offended, all other pluses become not the main ones. Probably our compatriots (a certain type) are already fed up with everyone there, and therefore there are such episodes. The hotels were mostly Russians and Ukrainians, even Africa and Kazakhstan. In general, you can relax if you are not touchy and you can answer rudeness, but is this really a cultural holiday...
Animation - we liked it, a lot of performances and humor.
Excursions - very expensive in the hotel.
SPA services - good, but expensive.
In general, we went on a positive note, on the whole we had a normal rest, the mood was spoiled several times, we survived, but I would return to the hotel where I rested last year.
Translated automatically from Russian. View original
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