Hotel 3 stars, no more

Written: 4 august 2019
Travel time: 24 june — 4 july 2019
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 5.0
Food: 3.0
Amenities: 3.0
This is my first time writing a negative review. A 3 star hotel, nothing more. After visiting the hotel, I got the impression that its reputation on the sites is artificially inflated. If someone talks about a strong four, I advise you to visit the Villa Side 4 hotel, after that you will no longer write so enthusiastically about this boarding house and mislead other potential customers. Rested with his wife and child in the 20th of June. The tour was purchased from the operator Annex with a departure from Minsk for 10 nights. The price of the tour is considerable 1800 USD. e. Upon arrival, they settled in a room on the first floor in a separate building. Directly behind the wall of the room was an animation scene. I've never experienced this in any hotel I've been to. There was no balcony in the room, it was possible to dry clothes only on the railing of the common terrace, which was a walk-through. As a result, on the first day, the child's dress was stolen. There was a gaping gap in the room in the section intended for the declared mini-fridge. The plaster on the ceiling was knocked off in some places, the handle of the bathroom was obscenely corroded. There was such a gap between the floor and the front door that you could literally hear mosquitoes flying along the corridor outside. The funniest thing happened in the period from 21.30 to 23.20, when animation made itself felt, or rather, some action in the form of karaoke, the room rumbled as if you were on the dance floor. My four year old daughter was only able to fall asleep after the animation ended. This is how we were met by the declared family hotel. They didn’t give a damn about us, they sell the same rooms twice, and upon arrival they drive people into such sedimentation tanks for at least a day, until the standard rooms are released (judging by other reviews, this situation is a system for the hotel, that is, we can argue about the existing scheme ). Through the hotel guide have achieved relocation to the room in the main building. It was better only because there was no stage behind the wall. The funny thing is that there were no hangers or light bulbs in the room (I had to ask the hotelier of a strong four to eliminate this misunderstanding). Food is outrageously monotonous, from cheap raw materials and without any zest. Several times when coming for lunch and dinner, they asked the waiters after five minutes of waiting to remove the table from previous vacationers in order to sit down. For some reason, they didn't do it without asking. At the same time, the dishes were removed, but the tablecloth with fresh juice stains was not replaced with traces of food. I had to re-apply and demand that the place be put in order. For some reason, only half of the sunbeds on the beach were with mattresses, only for half of the vacationers there were tables under umbrellas where you could put a drink or something else. The Russian-speaking girl at the reception, Polina, is helpful only in the part in which it is beneficial for her. For example, when asked how to get to Ephesus on her own, she explained with a smile that it might be possible to get there somehow, but she doesn’t know this, but she knows the hotel guide Nina, who had previously offered us this tour in a package for about $ 110 . In fact, everyone in the hotel probably knew how to get to Ephesus except Polina (bartenders, animator, photographer, who told us). The trip with entrance tickets and ice cream cost us $35. Polina also played a stranger in the issue of a currency exchange place outside the hotel. Draw your own conclusions. In general, this hotel creates the feeling that you were cheated on something, they saved money on you, thereby earning money. The nature in Milipark is amazing, but this is not the merit of the hotel, rather the hotel only rests on Milipark and the lack of competition among other hotels in this region. A few words about animation - it is not. There are a couple of men who, like in rural clubs, turn on music in the evening, show several cartoons to children on the big screen, can dance round dances with children, and put on karaoke for tipsy vacationers. I was surprised by the cleaning of the rooms after 14.00. Several times the cleaners tried to clean the room around 15.00, when the child was sleeping. At the request to come in an hour, they put forward the conditions that either now or never (for the first time we encountered a similar situation on vacation). There is some kind of ambush with wi-fi in the hotel: there is a signal in the reception area, but not always, and in another part of the hotel it either does not catch at all, or is very weak. From what I liked in the hotel: wine in the bar and sangria, the presence of a green area, a great photographer (it takes a little expensive, but the pictures are really worth it). In order not to be unfounded, I am attaching photos.
Translated automatically from Russian. View original