Полное отсутствие сервиса Complete lack of service

Hello!
Were in this hotel from 25.06 to 04.07, room 2923.
I have been to many places and seen a lot of things in different countries and continents, an elementary level of comfort and service is enough for me, but in this case this hotel overflowed my patience for some minor shortcomings that I always close my eyes to.

We arrived late in the evening, settled quickly, room on the 9th floor, view of the pool and the sea. In principle, everything worked properly, except for the hood in the toilet, which hummed like an airplane turbine and the refrigerator almost did not cool the contents, although it was set to the maximum. By the way, about the mini bar in the concept of ultra... it is obvious that this hotel has its own concept of this service. Each time it was necessary to demand at the reception that the bar be replenished with drinks, juices and water, and this continued for all 9 days of stay. We appealed to everyone: reception, guest relay, representatives of the host, but all to no avail, as a result, a deadly answer was received - we can’t influence this situation in any way! Upon arrival late in the evening, they didn’t get dinner, but the hotel’s concept states that the restaurant with night soup is open from 0-00 to 05-00, but apart from soup, pasta left over from lunch and a terrible queue, there was nothing else. By the way, at the expense of the restaurant and food in this hotel - you can write long and tedious, every day I was surprised how you can make something that is not possible to eat from good products (overcooked, overdried, not seasoned) and if you came an hour after opening, then nothing you didn’t get anything interesting and more or less tasty, nightmarish queues everywhere and for everything, there is no air conditioning in the restaurant itself, so it’s very stuffy and hot and like a cherry - at one of the dinners, after the dirty dishes began to be removed from the table, the waiter asked for euros for his work... I was just shocked!
Cleaning of rooms, as well as floors, is practically absent (ashtrays that have not been removed for several days are nonsense), towels were not always changed, maybe the bedding was replaced once. There are a lot of people, and everywhere, and because of this, long queues, covid security measures are NOT observed at all. Children's sports camps rest on the basis of the hotel, which also brings its own discomfort. As for the pool - in fact, people themselves create a stir by taking sunbeds from 6 in the morning, it's not clear why, because. we could see from the height of the 9th floor how muddy the water in this pool was, which was not cleaned throughout our stay.
Beach - finding a sunbed on one of the levels was not a problem if you arrive no later than 9-00, but the sunbeds themselves are not very comfortable and very worn. The sea - it's wonderful despite the algae that fetches after dinner. Bar on the beach - well, how can there be constant problems with ice in such a place. Almost all the time I had to fight with someone or something, from queues everywhere to elementary cleaning of the room. At the expense of alcohol - it is all Turkish-made, and here again the question is about the ultra all-inclusive concept...
As a result: if the hotel is not functionally ready for 100% occupancy (although it is not clear how this can be done during covid), there was no need to open this year at all or make sure that the number of staff matches the number of guests. And I would like the declared price for the hotel (and it is not small) to match the quality, if the management understands what I mean. Hotel management - one out of 10!
Hotel to visit - NOT recommended! Actually, it's not 5.