Кошмарный отель. Хуже просто я не видела. Nightmare hotel. I just haven't seen worse.

The hotel was chosen due to its location in the city center (near the sea and the city beach), as well as due to the presence of an open restaurant terrace overlooking the pier. There is no air conditioning in the hotel lobby (when you wait for check-in or transfer to the airport upon check-out, cook from the heat), towels, bed linen in the room were not changed at all, never! Cleaning consisted of taking out the garbage from a small bucket in the lavatory. Plumbing cleaning? Not! Washing the floor? Also no. The hotel has not been renovated for 10 years. The bathroom looks like a basement, drips on the ceiling, musty smell (even stink). The room in which we were settled was on the 4th floor, exactly under the restaurant, so several times a day all the "charms of the neighborhood with the canteen" were heard, namely: the sound of dishes, the sound of furniture being moved away. There was blatant disregard for foreign tourists. Some hotel staff do not know English, they are simply silent when you address them (the girl at the reception). The hotel gives the impression of a filthy boarding house, not a 3-star HOTEL. In general, in general, the region is dirty, merchants are trying to cheat you at every step (they tried to sell us a 0.5 liter bottle of water for $ 20), garbage chutes are installed on the embankment from which a wild stench spreads. I do not advise you to go to Kusadasi and especially to the Surtel hotel.