Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
2.0
Cleanliness:
10.0
Food:
2.0
Amenities:
2.0
Despite the fact that the hotel administration indicates 5 stars, it is not clear why such a high category was assigned. Further in order.
Ultra all inclusive? Come on. Cola, fanta, sprite once upon check-in in the fridge and that's all they call "ultra".
The rooms are unrealistically small for their stars do not pull. There is no place for things in the closet, from the word at all. From the air conditioner dirt flies all over the room. And this is with COVID!
The front desk is a nightmare. With 40% of Russian-speaking guests, there is not a single employee who understands. To ask a question in English, you need to wait in line until the only worker who understands and answers you. Changing rooms is unrealistic until you leave a negative review on Google or TripAdvisor. They sign up for a La Carte restaurant knowing that it will not work that day (how is this even possible?
The "face of the hotel" will apologize, say that everything will be fine, but she wanted to spit on the guests.
The only thing that interests her is positive reviews on the Internet.
Cards for towels: there are none or not enough. The recording takes place on a piece of cardboard torn from some box. Remember this is 5 stars!
Meals: queues for each dish 5-20 minutes. Fruits are unripe. Soups - night cooking, sour until the morning in the heat. Chicken is like tree bark, not chewed. A rotten palm tree under the main restaurant gave dishes an unrivaled flavor throughout the stay.
Animators are trying, but nothing new and impressive.
It may happen that for half a day there is no water in the entire hotel. I have no idea what to do if you are with a small child, for example.
Territory of the hotel: it is not.
The beach is small, but there is no place on it. The entrance to the water - stones, it hurts your feet, only in special shoes.
There are no free sunbeds after 7:00. Everything is taken from 4:00 in the morning.
There is nothing to see outside the hotel.
It is a pity that the junior staff of the hotel is trying their best, and the organization drowns these efforts.
From the pros: a beautiful sunset, beautifully the waves break on the shore, beautiful kittens.
Not worth your money.
No more feet here!
Ultra all inclusive? Come on. Cola, fanta, sprite once upon check-in in the fridge and that's all they call "ultra".
The rooms are unrealistically small for their stars do not pull. There is no place for things in the closet, from the word at all. From the air conditioner dirt flies all over the room. And this is with COVID!
The front desk is a nightmare. With 40% of Russian-speaking guests, there is not a single employee who understands. To ask a question in English, you need to wait in line until the only worker who understands and answers you. Changing rooms is unrealistic until you leave a negative review on Google or TripAdvisor. They sign up for a La Carte restaurant knowing that it will not work that day (how is this even possible?
The "face of the hotel" will apologize, say that everything will be fine, but she wanted to spit on the guests.
The only thing that interests her is positive reviews on the Internet.
Cards for towels: there are none or not enough. The recording takes place on a piece of cardboard torn from some box. Remember this is 5 stars!
Meals: queues for each dish 5-20 minutes. Fruits are unripe. Soups - night cooking, sour until the morning in the heat. Chicken is like tree bark, not chewed. A rotten palm tree under the main restaurant gave dishes an unrivaled flavor throughout the stay.
Animators are trying, but nothing new and impressive.
It may happen that for half a day there is no water in the entire hotel. I have no idea what to do if you are with a small child, for example.
Territory of the hotel: it is not.
The beach is small, but there is no place on it. The entrance to the water - stones, it hurts your feet, only in special shoes.
There are no free sunbeds after 7:00. Everything is taken from 4:00 in the morning.
There is nothing to see outside the hotel.
It is a pity that the junior staff of the hotel is trying their best, and the organization drowns these efforts.
From the pros: a beautiful sunset, beautifully the waves break on the shore, beautiful kittens.
Not worth your money.
No more feet here!
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Does not match the description! Not 5 stars!
- A hotel with a gorgeous view, for which a lot is forgiven)
- Just a chic hotel
- unpleasantly surprised. The pictures in the photo do not correspond to reality
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