The hotel is terrible! The staff is just rude. The owner said if you don't like it and leave.

Written: 26 july 2018
Travel time: 17 july 2018
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 2.0
Food: 5.0
Amenities: 7.0
Before the arrival of the hotel did not know there was a "fortune" system. We arrived at the hotel at 22.30, they said to wait until 24.00, as the flight was delayed for the group in front of us (as it turned out later, they told this tale to almost everyone). We had a group of 22 people, half were settled in a hotel next door for 2 days, then they said they would transfer here, since there are no rooms available!
They acted very smartly, they settled the older ones, the young people were told to wait until 3 am. We have been on the road since 9 am, we didn’t even offer anything from food, although the bar could be used until 23.50) There is actually no Wi-Fi, only when our guide appeared at the hotel he handed out his own and you could contact your relatives.
They started to check in at 4.20, the last received rooms at 6.30 in the morning. Some rooms were not cleaned, dirty, the air conditioners did not work or vice versa did not turn off. Towels are terrible, they took their own well. The staff at the reception is just rude, they don't really know English or Russian. Of course, we were indignant, to which the owner said, if something does not suit us, we can pick up our things and leave!

The territory is really beautiful, three pools, but a very strong smell of bleach. 5 minutes to the beach, there is no own beach and sunbeds! Our room was cleaned almost every day, some only once.
You can take an iron for 10 lira (2-2.5 dollars) and 40 lira as a deposit, the elevator broke down, hot water was not in all rooms, depending on how lucky you were in which wing of the room. We were lucky, there was only 1 evening.
The hotel is bad, if it were not for Marmaris with its beauties, the rest would be ruined.
Translated automatically from Russian. View original