Hell in reality: food poisoning, rude staff, the sea is far away

Written: 5 august 2021
Travel time: 2 — 9 september 2020
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 1.0
Food: 1.0
Amenities: 2.0
For a long time I saved up the strength to write this review - maybe after such a "rest" they were in the red. I tell you in order and I hope you will not repeat our mistakes, at least after reading this review!

Yes, we are budget tourists and wanted to save money in general and I must say we didn’t ask our friends about hotels in Turkey (but we should have) - after all, everyone says “in Turkey, the service is excellent, good hotels, delicious food, etc. ” Well, in this hotel we did not receive any of the above! We were very stupid because of our naivety, having bought a "fortune 4 *", thinking that in Turkey all 4 * hotels should be at the level of 4 stars) As a result, as the locals themselves and the guide from the tour operator told us - the stars in Turkey are completely their own system , which does not meet international standards, especially in Marmaris)

Briefly: upon arrival we were accommodated in a subsidiary hotel - https://www.turpravda.com/tr/marmaris/Pineta_Club_Hotel-h7920.html? -htl
Everything there was below the baseboard, and even for the price that we paid for the tour - about $ 900 for three - it was very overpriced for the absolute unsanitary conditions in the rooms, in the hotel lobbies, in the dining room - devastation and dirt simply reigned there - we couldn’t even stay in a room - rooms ala camp site in Genichesk for 50 UAH per person - collapsed beds, all stained, broken chairs, air conditioning 100 years ago ...We demanded from the tour operator to settle us in 4 *, as it was in the contract) On that we were sent. Moreover, it should be noted that we went through TUI - and alas, their local representative - there was a woman with a severe fumes and a face swollen from alcoholism, who barely moved her tongue - I do not advise you to cooperate with this tour operator either - they do not want to take on themselves no obligations, preferring to leave their customers dissatisfied (
At the same time, we were offered to move to their 5 * daughter hotel (no joke, they told us so) - this is this Pineta Park Deluxe Hotel 4 * - with a surcharge of $ 100 per person) We were taken there, shown the rooms and we agreed for a surcharge, if only because it was possible to stay in the rooms here - not 5 * far, of course! But at least without broken beds and air conditioning + -, which for Turkey is a key point in the rooms)

According to this hotel - the staff in the dining room, at the reception and throughout the hotel are very rude (not all, of course, but many) - they were often impudent, openly rude, looked at with hatred (especially in the dining room) - it was dumb to take food from the hands of such people. And not in vain - on the 3rd day I got poisoned with watermelon and melon, which tasted like they were soaked in washing powder - there was a strange chemical aftertaste.

After that, my family and I didn’t eat anymore in the hotel dining room - we bought up at the supermarket (But in fact there was almost nothing to eat there, except for salads and vegetables (which we ate all 3 days) - because the rest is the same every day too - terrible fries with terrible cheap semi-cooked nuggets and stuff like that, except that some boiled rice with an egg could still be eaten) even pancakes for breakfast were disgusting - just soda with flour - it's impossible to eat!

The cherry on the cake happened on the 1st day - due to quarantine, all the cutlery in the dining room was wrapped in paper packages and you come up, take it and go to unpack. So when I unpacked my set - it turned out that it was absolutely not washed! There was a dirty fork sticking with food and of course we almost vomited right there - and this despite the fact that the coronavirus is raging in the world, and they promised safety and sanitation! )) Photos are attached; )
Now about the sea - it takes about 10-15 minutes to go to it - but this is only to the Marmaris embankment! There are no normal beaches where you can lie down and swim in the clear sea - almost all the beaches are from private hotels and you cannot go there - this is only for hotel guests. In Marmaris itself, the sea is quite dirty, there are a lot of people, and again, there are no sandy or pebble beaches. However, you can walk along the promenade (or it’s better to drive up) to neighboring Icmeler, where there are not so many people, the cleanest sea and there are cool beaches - minus one - paid sun loungers - there is only one way) I can advise Nirvana beach (not reaching Icmeler itself - we went on a local minibus) - there is an excellent sea and few people. Total - it's better to pay extra for a hotel with its own beach and not spend extra money and effort on moving, looking for a normal beach and paying extra for sunbeds.

I caught the Internet only on the 1st floor after the reception desk and caught it so weakly that it constantly fell off.
The hotel area is very small - the body itself and the pool - there are some sun loungers around it.

Access to drinking water was closed - just to get drinking water - you had to come with your bottle to the bar and ask them to pour it there.

Rooms - more or less, everything is old-worn, 3 * maximum will be pulled) But at least there were no unpleasant odors, as with the previous Pineta.


Oh yes - the hotel is located close to the forest and you could often meet herds of wild pigs around - but this can even be a plus - wildlife)))

From the locals, we also heard that in this very hotel there was recently a large-scale poisoning of tourists - E. coli in the kitchen - the floor of the hotel was taken by ambulance with severe food poisoning after another tasteless dinner)

Oh, and not far from the hotel - the main mosque of the city - so every day at 5 am, 5 pm get ready to howl prayers into the loudspeaker)

I would never recommend this hotel for a holiday!
Tui and the Fortune system, I would not recommend anyone to try either! )
Translated automatically from Russian. View original