Впечатление неоднозначное The impression is ambiguous

Positive
location, nature, sea, beach
I have not seen a more beautiful promenade anywhere in Turkey, and I have been resting in this country for more than 20 YEARS and have traveled to different resorts
This is a very strong point of this hotel.
The territory of the hotel itself is well equipped and beautiful, the rooms are decent enough, the renovation is noticeable. But there are points that need to be corrected, about them below.

As for nutrition, the first few days, everything was very sad, but now the situation with the menu has clearly begun to improve: a normal
fish, shrimp, etc. , The waiters began to clean the dishes and approach the tables, a clear progress, This, of course, is not food in Tui sensatori blue Fethiye, but you can already endure, I wish to move in the same direction
I would like to note a good selection of music by the pool.

Negative

There is no cleaning of the rooms: only remade the beds and changing towels, the shower cabin is not washed, there are divorces on the partition, there is water in the pan (as it is wrong
drain slope is made),
Defects in the painting of the walls in the room and in public areas

The gym is clearly in need of renovation: technically and morally, shabby seats of exercise equipment, poor air conditioning.

From block number 1, where I live, a view of the trash - those areas of the hotel. It's just awful, Against the backdrop of beautiful nature - household blocks, constant noise from unloading and collecting
garbage and bottles This happens day and night until 01:00 at least . This area needs to be fenced and closed with a hedge, so as not to spoil the mood of the hotel guests on the 4 floors of this building, And stop driving garbage trucks there at night,
Friday and Saturday music from the disco rumbles until 4 am, . . almost impossible to sleep ..

The windows in the buildings on the floor are not washed, there are stains and stains on the mirrors and panels in the elevators, it’s just unpleasant to be inside
The cleaning of the territory is poor: there are places where paint is spilled and garbage lies, and given the very poor floor tiles between the buildings, the impression of the surface is disgusting
I have never seen her washed, . In general, this tile needs to be changed, as it is cracked or broken in many places.

Separate item about coffee. He doesn't exist!! ! What is served from vending machines cannot be called coffee!! ! There are coffee machines, but you need to be able to work with them, and this
not visible. Personnel need to be taught, and not only to make coffee, but also to be friendly, and not stand with gloomy faces.
When you check in at the reception, you are given a sign of belonging to the hotel - a paper strip on your hand, which gets wet and loses its appearance very quickly. I
I’m not talking about the fact that sleeping in it is unsightly, since the edge of the paper is sharp, Couldn’t it be possible to make a comfortable plastic bracelet???
Is this acceptable for a good hotel?

Now about the service
Check-in upon arrival.

Settled in a room without a view, which overlooks the wall of the previous building. Since we arrived at night, there is no time to choose
After demanding a replacement, I get a room with a view of the garbage dump and a disco until 4 in the morning,
I ask for a replacement again, I'm waiting for the opportunity to relocate, I get a room more or less, but while I'm having lunch, I get an SMS that this reservation was canceled for me
since I didn't move quickly. . (claiming to have been warned to move quickly, which is a lie)
Summary
In terms of location and idea, the hotel is not bad, and can be first-class.
But there are very big problems with the staff and service, and this can ruin the mood and rest, They recruited young people who are not qualified,
who can neither clean nor serve normally,

If you have an understanding of what kind of service you can get in Turkey in real 5 star hotels, you are not here