Rudeness, dirt, Ukrainophobia

Written: 27 july 2021
Travel time: 18 — 25 july 2021
Let's start from the very beginning. When we arrived at the Turunc dream hotel, no one even thought to go to the reception, only the driver led the group to the reception and that was it. We waited about an hour until the manager Anzhelika came out, who, to the question - “where is the beach” and “is there a sign that this is our beach” (they are present on all other beaches), answered - “there is no sign, because the Ukrainian a tourist stole it as a souvenir, ” how do you like that? Very friendly. Her facial expression is a la “you owe me a ruble triple”, she tries to grin, like she’s so good, however, when you talk to her, she can easily turn 180 degrees and leave without any “excuse me”, and you just stand there, wait by the sea weather. It's not ok, it's not ok at all.
By the way, about the beach of the "hotel" - this is a public beach, which is all covered with cigarette butts, garbage and with broken "trestle beds", in addition - right on the shore of this incredible beach there is a sign "swimming is prohibited and life-threatening", besides, everyone tourist yachts sail for an hour and all people go to the beach of this hotel, and only in this case a hotel employee appears on the horizon to rip off money from them for accommodation on trestle beds.


Moving on, friends from Ivano-Frankivsk were supposed to check in at 14.00, but they were settled for 3 days in another hotel (even worse), because the tourists continued their stay at the hotel. And here we return to the fact that we were refused to extend (for an additional fee of $ 25) our stay in the room, due to the fact that they were waiting for the arrival of new guests. Double standards.

Move on. It's not all inclusive, it's full pension, if you can call it that.
For breakfast, you will remain hungry, because there is a “buffet” according to the schedule, there is not even an omelette, which comes in all hotels by default. Number. First floor, the balcony does not close. Seriously? To complaints, the same Angelica said that no one steals anything, but this is a so-so argument, the room should be closed on all sides, period. That's not all, the door broke and we just couldn't get into it in the evening, we were asked if our balcony was open and we entered the room through it all evening. Question - how did we have to climb into the room, if the room was on the second floor, climbing? Just awesome service.

And in addition, on the last day of your stay in the “hotel”, no one will pour you even a beer, arguing that your last day does not count, this is so that you do not get rowdy on the plane and you should generally kiss your heels for being fed after 12. It's just a shock.
I also want to add that Ukrainophobia and rudeness towards Ukrainian tourists is simply an integral part of this hotel. If you want to drive to Marmaris, don't ask Angelica by any means, because she will offer you to go with her husband for $30 one way, for a clearer picture, a taxi to Marmaris costs $10 per car if you go left to stops, marshutka - 10 lire per person, stop right at the hotel, taxi boat - 4 dollars per person.

You won’t get a bottle of water, don’t even hope, it’s only at the bar in glasses, if you want in a bottle - pay 3 lira, they don’t renew it in the room, two 0.5 for 3 people on the first day, that’s all, then pay. Shampoo and shower gel for three were given out once upon check-in - 2 small jars, how to wash the third one is not clear. Regarding quarantine rules and norms, they are not observed, all the staff without masks and gloves have hair in their food.

Conclusion - tourists (especially from Ukraine) are treated like cattle, I highly do not recommend it, it is better to pay extra and check into a nearby hotel.
Translated automatically from Russian. View original