Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
3.0
Cleanliness:
8.0
Food:
4.0
Amenities:
6.0
I must say right away that the place is very beautiful, the territory is well-groomed, large! BUT!!!
Far from the airport, but given the beautiful places, and do not notice the time.
When choosing a hotel, I chose it based on price and location, I have never been to this region. We always rest at 5+, and disappointment awaited upon arrival) The reception was terrible, we arrived at 9 in the morning, went for breakfast, there was almost nothing) then we waited until two hours for check-in, offered a room on the ground floor, dark, damp, etc. ) refused, offered another one, even "better", had to pay extra 70 dollars!!!!!!!!!! ! And only then we were given a normal number! I was shocked!!! ! But I didn't want to spoil my holiday from the very beginning! Then there was lunch - the same situation - there is almost nothing! Dinner was the same! The food is running out and no more reporting! In the morning the situation repeated itself! Further, boorish service in the bars, I do not abuse alcohol, but in the evening I drank a glass of something at dinner) I asked for a Martini - there is a bottle behind the bar_ the bartender answers - no Martini !!! ! Cognac? No cognac and stuff like that! On the third day, so many guests settled in, that I had to wait an hour at lunch and dinner when places in the restaurant became free! ! On the third day, my nerves could not stand it_ and I made a scandal at the reception!! ! I wrote to the PEGAS website, and literally the next day, a check arrived, and everything changed for the better, they were not rude in the bars, they put additional tables in the restaurant, the food improved noticeably! Finally they began to fry pancakes in the morning! But still they continued to hide Ayran in the bars, they set him up so that he could not be seen! There is no type and that's it!! ! Sorry for the money spent! You always expect positive things from vacation, but here it is! For the first time, my vacation turned into horror and disappointment))) Hotel management - well, you can’t save and be rude like that ! ! Keep the status of the five, or change the status at least to 4!!! !
Far from the airport, but given the beautiful places, and do not notice the time.
When choosing a hotel, I chose it based on price and location, I have never been to this region. We always rest at 5+, and disappointment awaited upon arrival) The reception was terrible, we arrived at 9 in the morning, went for breakfast, there was almost nothing) then we waited until two hours for check-in, offered a room on the ground floor, dark, damp, etc. ) refused, offered another one, even "better", had to pay extra 70 dollars!!!!!!!!!! ! And only then we were given a normal number! I was shocked!!! ! But I didn't want to spoil my holiday from the very beginning! Then there was lunch - the same situation - there is almost nothing! Dinner was the same! The food is running out and no more reporting! In the morning the situation repeated itself! Further, boorish service in the bars, I do not abuse alcohol, but in the evening I drank a glass of something at dinner) I asked for a Martini - there is a bottle behind the bar_ the bartender answers - no Martini !!! ! Cognac? No cognac and stuff like that! On the third day, so many guests settled in, that I had to wait an hour at lunch and dinner when places in the restaurant became free! ! On the third day, my nerves could not stand it_ and I made a scandal at the reception!! ! I wrote to the PEGAS website, and literally the next day, a check arrived, and everything changed for the better, they were not rude in the bars, they put additional tables in the restaurant, the food improved noticeably! Finally they began to fry pancakes in the morning! But still they continued to hide Ayran in the bars, they set him up so that he could not be seen! There is no type and that's it!! ! Sorry for the money spent! You always expect positive things from vacation, but here it is! For the first time, my vacation turned into horror and disappointment))) Hotel management - well, you can’t save and be rude like that ! ! Keep the status of the five, or change the status at least to 4!!! !
Translated automatically from Russian. View original
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