Good for 3*, staff doesn't solve anything, WIFI is very slow

Written: 29 july 2016
Travel time: 3 — 17 july 2016
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 3.0
Cleanliness: 4.0
Food: 7.0
Amenities: 4.0
Rested in from 03.07. 16 to 17.07. 16. A third of the hotel - Ukrainians. There is a free bus to the cool Nirvana Beach, there between 10 and 10:30, back - 18:00 every day (although TPG said that there was none). This bus is a beach service, the hotel does not have a sea shuttle. The distance from the hotel to this beach is 7 km to the nearest beach 1.9 km, but the city beaches are C grade. Everywhere sun loungers and umbrellas are free, you just need to buy something (minimum 1lira water for each), except for Nirvana Beach, they don’t bother with shopping there, since we are from the hotel. Internet: 3 Wi-Fi points sometimes hits up to the second floor, but even downstairs the Internet itself is very bad. Air conditioning: paid, if the ticket does not indicate Air Condition. We learned this 2 days before leaving Turkey - they say they accidentally gave you a key and we used it for 12 days for free (it’s good that they didn’t show an invoice) By the way, their air conditioner is turned on with a separate key, so even offline it won’t work without a key . Calling the guide (Lemar Tour) it turned out that this is the "hotel policy". Although before buying we clarified this point and TPG's answer was - "air conditioning included in the price". But a little later they called us, asked - besides this, we have no complaints? we - no - and gave us the key, and added - "just don't tell anyone"!! ! Food: bar, juice from vending machines, coffee machine, tea, water free from 10 to 10; breakfasts - a lot of cheeses (mostly sour), boiled potatoes, cucumbers, tomatoes, greens, boiled eggs, you can make yourself toast, smoked olives, oranges, jams, butter, honey, in the first week there was also muesli with milk and fried scrambled eggs - the second week it wasn't. Lunch and Dinner: a lot of cold and hot salads, French fries, in a rural way, sometimes stewed with meat, rice, pilaf, chicken, cabbage rolls in grape leaves, different peppers in different forms, it’s better not to even try cream soups, kefir liquid, watermelons, melons, peaches, oranges, cherries (3 times), grapes (1 time), grilled chicken (2 times), shawarma (1 time). In general, there is something to eat, but the assortment is limited. Excursions were taken from different local firms - everything is OK, only 2 times cheaper. (in Montenegro they did the same). Staff 70% know English, 1 person only spoke Russian (large staff turnover). A room with a balcony was given only after 3 days of a constant reminder (although this was also clarified before buying a ticket).
Translated automatically from Russian. View original