they put me in a terrible room

Written: 13 august 2018
Travel time: 5 — 12 august 2018
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 6.0
Cleanliness: 4.0
Food: 4.0
Amenities: 4.0
When I chose this hotel, I did not meet bad reviews, they wrote only positive ones, I also liked the photos. They put me in a room on the ground floor. Unfortunately, the format does not allow attaching photos to convey the full picture. The room has not been renovated for a long time: old furniture, broken tiles on the floor, brown stains on the mirror in the bathroom, a pipe tied to the ceiling on which an old curtain hangs, broken tiles in the bathroom, a door swollen from water. But this is not the main thing! I found ants in the bathroom and mold! The whole picture was crowned with a full-wall glass sliding door with a view of the people passing by my room! I didn't even have a chance to open the door for fresh air! I had to close the curtains tightly to be alone. From this room I managed to check out only after 4 nights!! ! They explained this by the lack of free rooms! The site of this hotel posted completely different photos (then I was moved to a room, as in the photo). The mood was spoiled for the whole holiday!
Translated automatically from Russian. View original