Ужас стал, а не отель, а раньше был любимым Horror has become, not a hotel, but used to be a favorite

TERMEMARIS (Dalaman, Turkey) for the period 09.09 - 16.09. 2021. Tour for two.
Before purchasing this tour, I checked if the SPA is open in this hotel. Answer: “Yes, everything works, we have no information about the non-working SPA. ”
The fact is that this is not just a hotel for relaxation. This hotel has on its territory therapeutic reservoirs (lakes with mineral water), a medical base and a SPA with a hammam, a jacuzzi with mineral water. For me it was a very important moment.
Nobody REPORTS that the SPA in the hotel is not working. Everything is closed, there is dirt in the pools, dry leaves, branches. Shower cabins in the web.
After my appeals and communication with the host manager (Timur), the door to the SPA was opened and sometimes the sauna was turned on in the evenings (I don’t need it).
When asked when the SPA will work, the hotel replied: this year the SPA will not work.

Nutrition. Friends, this is pure bullying. In Turkey, I went to this hotel half-starved. I will describe the food.
Breakfast. A slice of cheese, a slice of cheese, one egg, a spoonful of honey in a package, a spoonful of jam in a package, a few olives, butter in a package. Tea. Coffee: nescafe (instant, poured by the waiter). NO MILK. They offered only powdered chemical milk. How can this be at all? Is there no MILK for breakfast at the hotel?
Additionally offered yogurt or porridge. Yoghurt: An unpalatable white product (natural) that resembles Greek yogurt. Porridge: oat flakes (dry), filled with warm milk (does it mean that there is still milk? ). As you understand, it is impossible to eat such porridge. They don't know that porridge needs to be boiled?
Lunch and dinner looked the same. You can choose from three options: chicken, fish or meatballs. They are garnished with a spoonful of rice, a spoonful of salad and a handful (in the volume of a spoon) of french fries. Everything. And tea, as always. Sometimes they gave two slices of watermelon for dinner (for two), sometimes two apples (one per person), nectarines (one per person).
NOTHING works in the hotel. Not a single bar, not a single additional restaurant. There is nothing. We bought fruits, biscuits, sweets and other things in the store. That's the only way they lasted. After a week of "rest" I could no longer see fish, chicken and meatballs. Separately, we can say about the volume of the chicken: this is a thin slice of the size of an average steak.
Once again, I was hungry within an hour after any meal. Nothing else has been offered.
I believe that the tour operator deliberately hides the information about the non-working SPA in the hotel. Or misled by the hotel and mislead tourists. In other Turkish hotels, everything works, including the spa, they just usually limit the number of guests staying in the spa at the same time (they ask to sign up, for example).

Also, there are no problems with food in other Turkish hotels. We were driving to the airport with a couple from another hotel, they said that they were fed to the slaughter and that was it. And pastries, and sweets, and fruits, a huge variety of dishes, no restrictions.
I have a complaint about misinformation about the spa. I have a complaint about the quality of the food provided.
SPA is not working. The food is extremely poor and monotonous.
The hotel is in deep decline. The territory is dirty, a lot of dried plants. Nobody takes care of anything.
Service in the dining room (the language does not dare to call it a restaurant) by teenagers (15-16 years old), in shorts and leggings. THERE ARE NO MASKS ON ANYONE!
In general, I am shocked. I would not recommend anyone to stay in this hotel. Once upon a time, this was my favorite place. Very, very sorry. I don't plan to go back there again.