I hope my review is helpful! And I will say .... do not save on vacation ever !!!

Written: 15 october 2018
Travel time: 17 — 24 september 2018
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
I hope my review is helpful! And I will say ....do not save ...
If you have time - you will not regret reading to the end what is really happening in this hotel,

with each new offer I will surprise you.

* - those who brightened up all the same our suffering: Lyudmila - at a separate table at the entrance to the hotel on the right immediately, Yunus and Hasan (at the reception) - Thank you for everything. If not for them, this hotel would have closed in an instant.

IMMEDIATELY with the claims and start:

The hotel staff with ignorance that my girlfriend speaks Turkish and understands it perfectly, regularly, when we passed by the waiter insulted with terrible phrases, and when we asked him what he said, he answered: everything is fine, rest, as soon as we turned away the insults continued, several times we let it pass by.

On the 4th day of our holiday, we were already very angry (they didn’t clean our room once: until we caught the janitor by the handle and brought us to our room, we also asked for a kettle every day, they didn’t wait - on the day of arrival at the soap dish fell off in the bathroom, it was repaired immediately, the phone did not work, the cornice fell off, half of the lamps worked, the slippers were brought only on the 3rd day, when we had already asked them three times - about bathrobes, I’m generally silent, it was also only 1 towel each (the number is calculated on 2 + 2), in all the public toilets of the hotel the light came on only at the entrance, and then to the touch, well, it’s very dirty, if they didn’t clean the room, then they obviously don’t care about the toilet !!!
The territory was dirty - no one cleaned up - under the sunbeds by the pool we saw the remains of food, and a ton of ants gathered on them, they also didn’t try to clean the tables in the dining room - that is, after the first flow of tourists to the opening of the restaurant, the waiters stupidly waited for people they would simply disperse, and the tables remained dirty, the dishes were constantly in some kind of stains and with chips, there were also not enough forks. About alcohol, how much it was mixed with something, I am also silent - since, as a result of our vacation, we moved to the Sural Resort hotel, even compared to it in Nashira Resort - it was unbearable.

But on the 4th day of our vacation, we decided to have fun, ordered tequila - it was the only acceptable alcohol and could not stand all these insults, quarreled with the waiters, the next day - the daytime manager of the hotel settled the conflict, said that the waiter left for the weekend for 2 days so as not to interfere with us.

But on the same evening, the same waiter, who worked at the bar - and as it seemed to him that he would not be heard through the music - continued to insult and laughed in the back, I asked the night manager to look into this since we came to relax, and not listen to all sorts of nonsense, he said that in the morning we would arrange a meeting and sort it out, we agreed and already started to leave, our friend with whom we arrived - he flew from the Biblio Globe, since there were no places from Coral, went to get himself a cocktail so that we would go to the room to continue communication, at the bar I also crossed paths with this waiter, and next to him was some kind of mad Kazakh, who was already repeating right in Russian, everything we heard in Turkish in the back, naturally our friend stood up and hit him, we girlfriend saw this, they called him and went to the reception to write a complaint, these waiters followed us: they pushed us in the back and said not personal things, because of which stress and tantrums, there were no Russian speakers at the reception at that time, and even at nightthe manager did not understand what we wanted, in the end we agreed that they would call the police
...

Everything here is the most interesting:

In order for us to have proof of everything that was happening, I took out my phone and started filming, before I had time to press the button, the police chief turned around in front of me, wringing my hands - I barely gave the phone to my friend, as he immediately handcuffed me and put me in the car ( FOR WHAT I STARTED SHOOTING EVERYTHING ON VIDEO - supposedly they punish it from 3 to 6 years for video shooting, etc. . Then it turned out that there was just a divorce. And the same waiter pushed me in the back when they put me in the car, to which I I spat on him! Further, my friend and friend joined me.
Then the host of Kilit Global and Odeon Tour arrived, in fact, as it turned out later, everything depended on THEM what would happen next - Rafik from Odeon Tours, approached us and said that we would calm down now - we roared and asked to solve the problem, to which the manager from Kilit Global in the branch already said that this is the same ASSISTANT thanks to which we ended up in the branch, when we did not hear asked the police to take us away ....In the department, we experienced HELL! The head of the department took my girlfriend’s phone and forced me to show her videos and photos on her phone - in order to delete what I was filming, after she deleted the video - he forced me to show him my personal photos - and said that if he didn’t show, then she and I will now be raped around the corner, beaten, but it will be necessary to bury her on the spot, naturally she unlocked the phone, and he watched ....

enlarged the photo (personal - I think everyone understands) and showed the class ...She roared and could not do anything, the host (our managers who went with us said to sit silently and agree with everything). Our interpreters said that they demand money of at least $1.000 for us to get out of there in one piece, otherwise we will be deported. After long conversations that we do not have that kind of money, we were informed that in fact we were there because of the same Kazakh that our friend hit, and that it would be enough to apologize and make up with him by shaking hands. The Kazakh immediately said that I had no complaints about the girls, but I didn’t want to put up with Igor, our friend, although he had already asked for forgiveness 10 times (the question was for what - but it was necessary). This Kazakh staged a riot, as a result, the police chief hit him himself and we were told that they needed a signature from him so that we could get out of there, an hour later he signed the paper and we were taken to the hotel.
They asked not to leave the room until the morning, so as not to meet this Kazakh, since his flight was in the morning.

And at 9-10 in the morning, the guide Farid with the hotel team knocked on our door and asked us to collect things so that we would not be at the hotel until 12 o'clock, then he got up again and said that it would be even faster, as a result, if possible, in 40 minutes we packed our things and waited until we were relocated, found that the phone was broken - fortunately it turned out to be a protective glass, iPhone 7, after all, the HR manager Lyudmila (Russian-speaking) approached us, we shared everything with her - since there were no Russian speakers at night, she told us: that we could shoot on the phone as much as we wanted - the police and the host company said that this is punishable by law from 3 to 6 years, they threatened us repeatedly, and that when our friend was moved from standard to standard they took a surcharge of $ 20 - they had no right!
Even more interesting - it turned out that the director of the hotel monthly pays the police to come and intimidate tourists, swindle them for money, and the tourists silently accept the situation as it is, and that no one will personally show the camera to us, since everyone covers their priests, although it will be visible on the cameras that we were pushed, grabbed by the hands, as I was handcuffed for simply filming on the phone, etc. We had a moral trauma until the end of our vacation !! ! We absolutely could not relax, we also lost a day at sea, moreover, upon arrival, I was completely exhausted by the horror and fear that the police had done to us!! ! The hands of my friend and I are all bruised and scratched, we took all this in the photo, and the video with the face of the policeman was preserved - when I started filming everything.

I’ll also add an interesting fact - in the morning when we were already aware of all the laws of what we can and cannot do - the guides who went with us to the police simply ran away because the answer to the MOT that they should protect tourists in this way, and not vice versa, alas, was not received , only the heels sparkled!

I will also add that the hotel staff during the whole time went to us and constantly told where my girlfriend and I were, what we were doing, where we went what time with whom, etc. - as it turned out, the guide from Kilit Global said that we were constantly monitored as soon as we entered this territory, the question is - What right did all the hotel staff (from the waiter to the manager) have to follow the tourists, and then try to giggle about what he did yesterday, as well as tell everyone in a row - it’s supposed to be discussed like that , that's right!! ! I'm just horrified, like all the other guests - everyone who was there from the guests, everyone confirmed everything !!!
Oh yes, it turns out that every day the cops took someone away . . and after us there were also victims ..

When, I saw the director of the hotel ...well .......just ...A bandit, you can’t say anything ...Let him play his games about tough guys in another place, and business is business, THEREFORE tourists are first of all, and not that he such a thug, fu disgrace simply!

Well, actually the story of how I had a psychological trauma is over.

Well, now what everyone likes to say:

FOOD - in general, everything is delicious, there is a children's restaurant, fish, meat, grill, etc.

There was a bar - a restaurant by the sea, a pool - you could always eat there during the day - hamburgers, rice, fish, chicken, fries, vegetables, fruits - the assortment did not change, it was also Ala Carte in the evening, and closer to the path during the day they sold ice cream, waffles , cakes, queues everywhere of course - everything happened very slowly. MM )))) all disposable dishes in this bar.
Still, at the expense of alcohol - every drink there is badlyated, it’s not clear that not only is the taste nasty, but people died from it (yes, a woman died in the next room just the day before our arrival) YOU CAN only drink tequila there.


(Well, taking into account the fact that we had the opportunity to move to another hotel - and try alcohol there too - oh damn, I thought how I didn’t get poisoned even with water in the nashi _)

BEACH - hmm . . sunbeds - well we always found a couple - no mattresses, the beach is perfect sand, there was a zumba on the beach and then a foam disco (it was the only show) - ENTRANCE TO THE SEA - a strip of pebbles and a stove - if the sea is raging - you can cut your arms and legs well, and if you don’t stand up straight and suddenly fall at the entrance or exit, it will also hurt and sad, squander between the plates - okay, the plates who can swim will be normal (the water is clean for that - when the sea is calm), there is also a pier you can jump from there.
There were dances in the evening - they did not last long, then everyone dispersed, who went where - well, we decided to go to the Disco at the hotel ...MMMMMMM from

SUCH a wonderful place like this room for dancing, even cockroaches ran away - Stink (as if 10 people vomited on everything, and they didn’t clean it at all - tables chairs - fuuuuu DO NOT FORGET TO WASH YOUR HANDS, well, we didn’t even last 10 minutes left.

According to previous reviews, I can say the conference room was melted and dried)))

The indoor pool is still in a drought along with a jacuzzi - Hamam with all the services was taken in the city - the prices are different - the services are also different, but as it turned out it is more profitable for everything absolutely in the city (and then a car will come and bring you back) And after those mud - the skin was better than that of a baby!!!

The territory is green, I can’t say that it’s big - since half is abandoned and well, you can’t really take a walk ...A lot of bass, + slides pleased.
The stop is nearby - the bus goes to Side, Manavgat, and there and there the ruins were very pleased in Side, the embankment and cafes with shops, prices began to be written in euros - but currencies are accepted by everyone, and in Manavgat - shopping (in lira is more profitable, but better to pay by card


We took an excursion from the coral - a quad safari (2 hours we rode through the ravines and mountains through the forests, it was very cool and dusty)))) 35 bucks

Palm trees are cool there still)))

Sural Resort * - a hotel for Europeans, there were just as many Russian families - but mostly 40+ and kids

The animation is new and active every day, the food is delicious, the drinks are also, everyone is friendly, the staff is constantly at work and well done, the 7 building is the farthest one from 1 to 4 was praised, 5 is also normal, there is a park nearby, the entrance is sand, gently sloping in some places cobblestones - it is necessary to bypass - but it did not interfere at all. In general, everything is better than in our country.

SUMMARY: HOTEL NEED MANAGEMENT - AND LOTS OF STAFF - like in Sural Resort!!!!!!!!! !
Translated automatically from Russian. View original