There is no security for your belongings: arrived with two phones, left with one.

Written: 10 june 2019
Travel time: 28 may — 3 june 2019
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 6.0
Cleanliness: 5.0
Food: 8.0
Amenities: 4.0
I will write a review everywhere to warn about possible risks, then you choose.
There are turnkey safes in the rooms, on the 4th day they found that there was no telephone in the safe. The staff declined responsibility, the rest of the vacation days, connecting the tour operator in Kyiv and Turkey, tried to resolve the issue. In the end, she insisted on her own at the reception to call the gendarmerie. I draw your attention: the reception may say that they cannot call the gendarmes - this is not true, they are obliged, I insisted and the gendarmes arrived 15 minutes after the call. When the head of the tour operator in Turkey arrived, they drew up a report on the loss of the phone. I want to warn you right away, the gendarmerie communicates only in Turkish, so the support of the guide in communication is necessary. By the way, there was a feeling that thefts, as a rule, happen to Russians, Ukrainians; the reason is that they do not know their rights, as a rule, they put up with the situation. I suppose if such a situation happened to a German, the issue would be resolved within a day maximum - they know their rights, they quickly connect both the gendarmerie and the embassy. To avoid a negative experience, be vigilant and plan all safety measures in advance when planning a holiday at this hotel.
In general about the hotel: family, calm, tasty. Vacationers: 50% - Germans, 20% - Russians, 15% - Ukrainians, 15% - Serbs, Poles. Animation monotonous, but very friendly, worked max until 23:00. Food - every day fresh poultry, fish, vegetables, salads, side dishes (vermicelli, potatoes, rice, stewed vegetables), sweets, fruits. The pool is clean, there are slides that work on time. A private beach is a 20-minute walk with children, at the same time the bus runs on schedule. The beach without being tied to the hotel is a 7-minute walk (that is, part of the beach area that belongs to another hotel): without a sun lounger and umbrella for free (you can throw a bed near the sea), and if with a sun lounger and umbrella, then you need to buy something and relax all day (for example, water for $ 1 or ice cream - very tasty).
Translated automatically from Russian. View original
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