ребята это жесть! guys it's a tin!

Going on another vacation, I read reviews . . Yes, the situation with Hero has not changed . . That's really HERO PARK! We flew by Pegasus, the tour was made by Intourist. But in order. We arrived early in the morning (flying with a friend and children of 6 years old), they immediately said that the check-in was after 1.00. We walked around, looked around, ate. At 2 o'clock they gave the keys to the "rooms". SHOOK!!
We got up to look, although we guessed without suitcases. There are no windows, Dirty bed linen, wine glasses with alcohol residue, things on the floor and at the same time they tell us: "sleep like this, and tomorrow you will overeat. " Well, no, we thought. We went down to the reception where our guide is sitting. They asked about the settlement, to which she replied that she would become "ours" only in a day for some reason, and today she is busy with tourists who arrived the day before yesterday. She really was completely....th. Time went by in the evening, the children were tired, we were all at the reception... We asked to call the manager (it was natural for him once), then I myself went to see him, since he was sitting in his office right behind the check-in counter. He explained to us that there are no good rooms, we will have to live like this. This was the limit. In all the languages ​ ​ ​ ​ accessible to me, including obscene Russian, she intelligibly made it clear that I would not leave until they gave me the keys, meanwhile my friend listened to the compassion of the guide Tatyana, showed the exhausted children, but... I had to quietly steal the suitcase from her, where they were documents of all her tourists! Then we got through to "Intourist" and "Pegasus" in Novosibirsk, Moscow. OOOO then everyone fussed! Our guide, Tatyanka, was called back immediately, and they gave such people... and the rooms were found right there with a balcony and windows.
MINUSES:

- The swimming pool stinks so much of chlorine that you can tear your eyes out. There is only one hill, and even then with jambs. We drove and hurt ourselves on the joints
-animation zero (gender does not count). In the evening, a boy from Georgia dances with children for 1 hour
-After 10 pm in the hotels lights out!!!
- there is a disco in the basement, but it's more like a party for the staff, and even then it's not showy.
-drinks and alcohol are very vile beer without foam and smell, not to mention the more expensive ones . .
- go to the sea across the road and the trash can... fuuu...
- the beach is really 10 meters, or even less. there is no bar on the beach, as after 9 am and sunbeds.
PROS:
- the kitchen is good, there were a lot of fruits, sweets.
-polite staff
-the rooms are cleaned often and not for money.
- sea sandy bottom.
- the old town is nearby
-prominat with restaurants not bad, but not cheap ( modestly 2 cocktails salad and pizza $ 80)
If you don’t sit in a hotel, don’t swim in the pool, don’t wait until you are entertained, but have fun yourself, go on excursions and adjacent villages, attractions, then why pay a lot of money for this HOTEL ? ? The impression of the rest is not ice. Excursions to local leather factories and jewelry were not impressive. Fashion of the 90s, and gold in the neighboring village is much cheaper at times the same. Buses run to the village. Left the hotel waved his hand and went for $ 1.
CONCLUSION - on vacation you want to take a break from everything, you don’t need problems, but here there is nowhere to get away from them. People don't kick in the dick park!