Ужас! Horror!

We went from Coral Travel. The operator's website listed 4 *, according to the travel agency, it was 5 *: "The 5th star shines through. " Upon arrival, I saw that the stand was marked 3 *. The room was dirty, only bed sheets changed. The shower drain was clogged with hair, we managed to get it cleaned after 4 days! Cleaning was done 1 time, when she herself met and brought the cleaners - they sprayed liquid detergent on the floor and rubbed it with a mop. I did the cleaning every day myself with my own detergents, the rag was handed over by the departing compatriots, I handed over everything to the following! . Toilet paper had to be bought, as it was not possible to beg at the reception. The food in the so-called restaurant is like leftovers from another dining room. Goosebumps crawl on the bread....All is well! wrote a complaint to the Tour Operator with photo evidence attached, received a response that the facts were not confirmed. I do not recommend to anyone!